Centerdon Group Inc. Reports & Reviews (1)
Centerdon Group Inc. Contacts
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Centerdon Group Inc., help other victims by adding it!
Scammer's address 1800 Century Park East Suite 600, Los Angeles, CA 90067, USA
Scammer's email [email protected]
Country United States
Victim Location MO 63116, USA
Total money lost $8,064
Type of a scam Credit Repair/Debt Relief
I started with this company June of 2017 in hopes to settle my debts and get my life back in order financially. The agreement was for me to pay them $389 a month (first two months $479 for fees) they would put this money into an account where they would then negotiate with my creditors a settlement and would pay them from my account. I did everything they asked of me I sent them all my information, changed phone numbers, and addresses with my creditors to them. I continued to pay this for 21 months out of the 42 month contract before I realized I was getting scammed.
I have read over the contract multiple times and this company has not held up their end. I would call them regularly to check on status's and they would say they would get back to me and never did. I sent them negotiations that I received from creditors that were less then the %50 amount and they never settled with them. I went to court from being sued by a creditor and a year later I have never received any documentation from that or about that creditor. I would ask for an account summary and they would take months to send it to me, they would be incorrect, and I had the bank statements to prove. I started with them having slightly over $21,000 in debt they said that they would be able to settle this for around $12,000. I paid into them over $8,000 and now have even more debt. I am being forced to file bankruptcy because I have no other option.
I have kept records of phone calls with their responses of we will get back to you or we will look into it and never did I EVER receive a phone call back.
On May 14th, 2019 I sent them an email requesting to close my account and for them to refund my money. I spoke with them over the phone as well and they said that after I sent the email it would take 60 to 90 days for my refund. It has now been 7 months and I had yet to receive my refund calling constantly with the only response that they are waiting for approval. December 5th, 2019 I called once again and they told me they were going to email me a refund approval and I would sign it, notarized it and email them back. I opened the email and they were only going to refund me back $1398.54 of the $8064.00 I paid them. I am in more debt then what I started with. At this point I have had no choice but to file bankruptcy. They were supposed to help with my financial situation and have done nothing but made it worse.
The lack of representation. The unprofessional, unknowledgeable, uninformed, and inappropriate customer service department. Inability to keep trust funds accurate. Absence of communication. Unable to answer questions and return phone calls. Inability to handle legal matters in a timely fashion. these are just a few of the grievances I have had to encounter throughout these 28 months. This company has done nothing but cause pain and suffering as well as stealing hard earned money. I have been brought to tears multiple times. Centerdon group has been unable to fulfill and live up to their terms in the contract agreed upon. The law firm has not represented me as a client and all communications related to my debts in question appropriately or in a timely manner. I have kept every letter, statement, conversation notes, since the very beginning. I have also asked to speak to the manager (Hector) and they (the customer service department and refund department) told me that I am not allowed too
I could of paid off my creditors on my own with the money that I have given them. I have been nothing but patient with them and all I want is my money and to be done with this whole nightmare.
It has now been over a year since I have been fighting with them. Reporting them. I have yet to receive any sort of refund. I think that finding legal representation will be my best bet. I am refusing to back down. I work very hard for everything I have $8000.00 is a lot of money to me.