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CFS Reports & Reviews (27)

- Altus, OK, USA
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My parents received a phone call and voicemail message from a Mark Wallace that was looking for me. My mom sent me the voicemail through her AT&T uverse option to my email. I called the number back which was 855-292-6926. The woman who "helped" me stated her name was Charlotte and her extension was 536. She said she was from a company called CFS and was attempting to resolve an old debt back from before 2010. She stated that no information was available from the company seeking to collect on the debt, which was an old online loan, and stated that if I didn't pay the total amount due, I would be taken to court for fraud since my checking account, at the time, had been closed or did not have the funds to collect the amount of the loan which was $150. She stated with the fees it was $560 that I owed and how much could I pay today. I told her I could not pay anything that day which was March 22 and set up an arrangement to pay March 28th, 2016. I had gotten online loans in the past but thought they had all been paid back since I had never received any other information stating otherwise nor had anything shown up on my credit report. The first payment was made but when I looked online at my prepaid card account, I noticed it only said the name CFS with no address or phone number associated with it and that sent up red flags. I started looking online with the phone number and found that other people had gotten this same kind of call and same things said to these other people that were said to me. I was advised to not make a payment again until I received a paper document that stated I still owed money from the original lender. Today, when I was supposed to make another payment, I called and requested this information and the woman became very combative and ended up transferring me to her "supervisor" who also became very aggressive because I requested this information. They both turned my words around saying over and over that I was refusing to pay like I promised. I stated numerous times that I did not refuse to pay that I was simply asking for paperwork verifying their claim. I also asked numerous times for the name of the original company, which they called access loans, and the full name and address of the company they worked for, which they called CFS, and would not provide me an address just saying it was in Atlanta, Georgia. I ended up disconnecting the call after the supervisor yelled that "we'll stop the payments and see you in court". About five minutes later, I get another call from a man that asked if I wanted the money, $186.68, that I had already paid refunded. He was nice and calm and I said "I have no problem paying this bill if I get sent the proper paperwork" He said "well, I'm not a part of anything else that's been discussed with you, I just need to know if you want the money refunded." I told him at this point no and disconnected the call. I started searching for the name of the company online and found more claims about the number provided being a scam and all online information said to contact the BBB. When the calls were disconnected and they called back, they did not call back from a toll free number, it was the number 580-262-4295. The first woman I talked to, her name was Charlotte at extension 536. The "supervisor" was named Leanna Brown at extension 106. The last guy I spoke to from the payment processing department was named Scott Ericson. He did not give me an extension. I decided to not ask for a refund in the event I was actually sued and taken to court so I could explain why I did not continue making payments because they refused to send me proper paperwork. If I owe the money, I will pay it. It was not my intent to defraud anyone. I just want to know it's real and not a scam. Also, none of this debt has ever shown up on my credit report which was another red flag.

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- Florissant, MO, USA
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I got a call from someone from this phone number 855-335-0341. They also called my father and my home phone. They claim they represent a private client has filed a complaint against me. They did not leave a name. I finally called them and asked them who they were.. He said their company's name is CFS. I asked him were the letters an acronym for something. He told me,"No. Its like JVC. They don't stand for nothing." I asked him if they had a website and said no. I asked him if they had a physical address and if they did what was it. He said they do but he can not reveal that information. I asked him why. His exact words were "If you live in America, then you know why". He said the his client's name was Vista Holdings Group, an company that represents numerous pay day loan places. I asked him when did this supposed loan get taken out? He said before 2013 and he said it was deposited in a US Bank account. I havent had a US Bank account around 2007. They also mentioned My employment with Embassy Suites, which they also had their phone number. I havent worked there since 2010. He claimed to be part of the mediation department and that I have a chance to setle out of court for $300.00. I asked him if he could give me the exact date his client said I took this loan out because I assumed it would included on the complaint. Again, he could not. I also asked him to send me copies of this complaint just for proof, He said they will be sent by way of the local sheriff's department. I called this person on 3/31/2016 12:08pm

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- Grand Blanc, MI, USA
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This is the 3rd time they had called saying I had 2 unpaid pay day loans from 06-2013. I told him that I did not recognize the company and that I did not take any loans in that month. Told him I would call back after checking into the matter. I then called back and asked for the debt to be sent to me in writing at that time he said that was against office protocol and that they would proceed to press charges.

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We received a phone call this morning on my cell phone, my husband's, our two sons' and our daughter's phones and our home land line phone. The voice mail said that this was the final warning for my husband, they are going file documents, etc., etc. They did not leave a company name, who to contact. We have not received anything documentation in the mail. I have not called them back. It's extremely frustrating that they have called all of us - which makes me think that maybe they got the numbers from our cell phone provider? There was not information on caller ID - just the phone number. I tried to figure out what state they were calling from - but unfortunately 855 numbers are like 800 numbers.

I did end up calling them to find out who are where. The person I spoke with said that the company is called CFS and they are located in South Carolina. I explained why I was calling. She went on to say that they were acting on behalf of some payday loan company - couldn't give me the name of it. They are a mediator. I went on to explain that it is really bothersome to me that they would call my children's cell numbers. She said that on the so-called loan application we put them down as references! At the time that this loan would have been taken out - they would have been in grade school! She gave me the name of the bank that the payday loan had been deposited into - it is a bank that I've never heard of! I even googled it and came up with nothing!

She said that it sounds like it is fraud! Well duh! And that we are disputing it.

When I tried to google the company - nothing came up.

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- Memphis, TN, USA
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I received a call from Don Davidson saying I had a loan with JVC processing in 2012 fir a total of 575.00. The company he is calling from is CFS. Couldnot find anything on this company. He called from 855-337-8938.

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- Glendale, AZ, USA
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My husband received a message regarding myself to call an 855-336-8789. I called the 855#, they answered CFS. I asked what CFS stood for, she said it's just CFS. She said I owe $520.00 from a Pay Day loan. The check I wrote had bounced, and I need to pay or I will be held responsible for all the court costs of $1,500.00. I told her I have never had a Pay Day loan. She insisted on verifying my address. I didn't give her my address. She did know my email. I told her that they had the wrong person. She said to take care of it now, or tell it to the judge. They needed to send me all of the court papers. She was getting frustrated with me. I had her talking in circles. I eventually hung up.

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- Fort Mill, SC, USA
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A person named Rebecca White has called me 3 times and left messages saying they have a claim in their office for not paying a cash advance etc. I told the person on the phone that no advance has never existed. The person then got very upset and started saying some really inappropriate things. I know it is a scam.

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