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Charged for monthly subscription / membership after using service

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Charged for monthly subscription / membership after using service Reports & Reviews (10)

- Paterson, NJ, USA • Nov 12, 2024
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This website pretends to generate car history reports. They charge 1$ for the report and then automatically sign you up for a 30$ / per month subscription without informing you. You also have no way to cancel this subscription through the company. They also will never give you the car history report that you paid for because they are unable to generate car history reports. It is a scam website that cannot generate or do anything at all. It's like giving money to a mosquito or a ladybug. Please do something about this scammer website.

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- San Francisco, CA, USA • Nov 08, 2024
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This website sells vin reports for 1$ but then begins charging a monthly 50$ fee without any clear consent. The report is not as throughout as they would lead you to believe with very generic information. They charged me for three months before I caught on and they don't have a clear process for cancelling "your account". All in all, very much a scam.

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- Greeneville, TN, USA • Oct 30, 2024
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I logged onto the website to look up a vin number. The service was billed as $1. I received a $29.95 charge to my credit card. I immediately contacted them, cancelled my subscription and they acknowledged cancellation. They continue to bill me.

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- Spring Hill, TN, USA • Oct 21, 2024
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initially agreed to $1 VIN report, since then I have been involuntarily charged $30 monthly even after multiple attempts to cancel subscription, no matter how many times you cancel you will keep being charged $30 monthly, phone number listed on website does not work and support email address does not exist/work, no way to contact, and the cancel subscription button on their website does nothing, you will continue being charged

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- Ann Arbor, MI, USA • Oct 17, 2024
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Purchased a one-time VIN report for a used car. Did not sign up for membership but was enrolled anyways and have been charged for 3 months now of $29.95 each. I have emailed their customer support multiple times and now the email bounces back ("Address not found. Your message wasn't delivered to [email protected] because the address couldn't be found or is unable to receive email."). I have called their support phone number several times but it states that the number is not in service ("The person you are trying to reach is not accepting calls at this time."). And have used their website chat service multiple times with promises that the membership will be canceled and the money refunded but not results.

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• Oct 15, 2024
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Ventured onto "Myperfectresume" website and utilized a PDF converter, and only realized 7 months later in October 2024 that a monthly $34.95 CAD was being withdrawn from my AMEX card. There was no email notification of the initial charge or transaction. When I contacted the site, the chatbot acknowledged the error then asked for the credit card information to "refund". In the process the chatbot attempted to broker a lesser charge (around $4/mth) for use of the site. I noted that I was going to record our chat and have since notified my credit card of the charge and to context the $279.60 that's been charged from March - October. I wanted to advise the ScamPulse.com of the fraudulent site.

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- Harlingen, TX, USA • Oct 13, 2024
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The website is deceptive. I paid for a one time PDF conversion and they signed me up for monthly billing of 49.95 through PayPal. I was billed twice before I found out. There was no billing notice sent out. I asked for a refund and was only reimbursed one payment. These type of web services should send some form of a bill in an email before taking the money. This is a scam.

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- Bon Aqua, TN, USA • Oct 07, 2024
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There’s no support service to answer any issues, during checkout there was no mention of a subscription but after the one time purchase of a low quality item you get charged $30 monthly.

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- Mckinney, TX, USA • Oct 03, 2024
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I ordered a vin report for $1 as advertised and have been charged regularly $29.95 on a recurring basis. I tried contacting them with no success.

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- Sherman Oaks, CA, USA • Oct 01, 2024
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VIN Seeker draws you in by offering a one time VIN Number report at $1. What they do not tell you anywhere is that as soon as you enter your debit card for the $1 fee, they sign you up for a monthly subscription without your approval. My bank and I have been fighting these charges for 7 months. VIN Seeker has had to refund me multiple times but continues to charge me $29.95 every month or sometimes two times a month even though I do not have an account. Chase Bank has had to fight them repeatedly. I had to change my debit card to get them to stop and they still pushed charges through. When you reach out to their support team they never respond. If you call, you either only get a rapid busy tone or they just hang up on you when you are transferred to an agent. If you email their support email address. they never respond and if you try and start a customer service chat on their website, the agent never responds. They are a scam and should not be in business.

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