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Chase Bank Imposter

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Chase Bank Imposter Reports & Reviews (27)

I received a text about a potential fraudulent Zelle transaction. I replied N - not my transaction and immediately received a phone call from "Chase" claiming we would reverse the transactions back to me. I was asked to enter myself and my phone number as a Zelle receipient on my account and transfer the amount back to myself. There was a 6 digit authorization code involved. The whole conversation seemed legitimate. The person calling claimed that his name was Spencer Williams with Chase and the number that popped up on my account was indeed Chase's customer service line. They claimed there was a Felix Shawn Jared Richards in Bakersfield CA who was the recipient of a fraudulent $5000.00 Zelle transfer that was underway from my account. In order to transfer the 5K back to myself I had to do two separate Zelle transactions totaling that amount. I set myself up as a zelle recipient with my own cell phone number and did the transactions as I was asked to and the money left my account never to return. Chase claims no responsibility since Zelle offers no consumer fraud protection. There is a EFTA Regulation E that is supposed to protect consumers from this types of transactions but at the time of writing this, Chase Bank is not cooperating.

A random phone number, texting me about a Chase account, which I do in fact have! Directed to some Russian site where the page dose not exist. I only pray my identity wasn't just stolen or hacked by someone. What a world!

I keep getting this email every few months I do not have an account with these people and never have when I push them for answers they do not reply

- Buffalo, NY, USA

I received a text message at 12:06 am on 10-15-20 from: 201-621-9585. Stating:

CHASE ALERT- Unusual Activity- Confirm your Account Information. Then a website was given: https://monurl.ca/chasesupport

I called Chase, figuring it was a scam. They said they wouldn't send text messages. Only email which would have my full name and ending c/c # or notification by mail.

- Tacoma, WA, USA

They call me from a variety of numbers starting with “253921” and have an automated message that claims to be a final warning for my credit card. When I speak to an actual person they claim to be from Chase Bank. And when I informed them I do not bank there they hang up on me.

- Tacoma, WA, USA

Got this email:

From: Chase Online

Date: April 25, 2018 at 1:44:21 AM PDT

To: Undisclosed recipients: ;

Subject: Account Locked

Image result for chase bank logo

Dear Customer,

Your Online Password and Account Information was LOCKED.

The main reason for this action are:

* Invalid log on attempts by a suspected third party user.

Click here to resolve

Restricted account's will not be able to receive payments,

send payments or withdraw funds Online.

Thank you for being a valued Chase customer.

Sincerely,

Lisa Barrett

Executive Director

Chase Consumer and Community Banking

I received the following email on Saturday, 8/27/2016 at 9:25 am.

Alert / Account Alert:

chase-accs.com

I called Chase to notify them and was told to forward to [email protected]

I told the person I was talking to that there was no way to forward the email. She said that it was okay, just send it to Chase. When I went to the [email protected] there is no option to just send an email. I spent 1/2 hour searching their site trying to find a way to send a message. The site kept asking me to sign in. Since I don't have a Chase account, I can't sign in.

I called back and was told that they don't have a generic website. And due to the number of fraudulent emails received by us, the consumers, they would not be able to keep up with them. I told Chase that I would report what they told me and the website to the BBB. 800-935-9935, is the "customer service" number at Chase that I called. One of the questions below is "did the scammed attempt to take money"? They probably would have. One of the choices should be, "I wasn't dumb enough to click on the link". Ditto, "type of scam:.

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