Chase Fraud Dept Reports & Reviews

Chase Fraud Dept Reports & Reviews (2)

Victim Location 48235
Type of a scam Identity Theft

fist i got a voice mail on my cell from from number 757-888-4371 and the message said Chase, your ATM debit card has been restricted, please contact us at 305.224.6815 to verify your acct. They ask for your 16 digit acct number expiration date, pin# number on back of the card. SS number, zip code and the name on the card.

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- Sacramento, CA, USA

Scammer's address CA, USA
Country United States
Victim Location CA 95827, USA
Total money lost $90
Type of a scam Bank/Credit Card Company Imposter Scam

My husband got a phone call from JP Morgan Chase Fraud Dept. When the phone rang...the caller ID said Chase and it was the same Chase 800 number we use when we call the bank ourselves . The caller said he was from Chase Fraud did we make some specific high dollar transactions...$1800...$1200..and 2 other transactions...of course he said no..the man said we needed to close accounts before more fraud is done so he had to verify my husband's identity by sending him a text vide...my husband read him the code thinking he was closing our account against fraud...the caller kept putting him on hold...in hindsight I realize he was using that vide to change our online password to gain access....the man said he closed our account down so after 18 mins...the call ended. He called me and told me we been frauded. Later on that night he called me back said he looked over the message sent to him with the code and it says "chase will never ask you for a code over the phone..that's when he called chase bank and they said the account was not shut down and they didn't talk to him earlier that day. The scammer used zelle one time for just $90 but had transferred thousands of dollars from our savings to our checking but we legitimately closed it down before they could take it out . How they got our online user name nobody knows. And out bank said they hadn't seen this kind of fraud before...using an app or whatever to manipulate the caller ID to make you think it's your bank calling ..they say they're investigating but we will ever know the outcome because chase doesn't share any that information. I'm wondering why they can't just track what account the scammer used to deposit the money zelled out of our account.there has to be a bank account to deposit it into. The email linked to the zelle was @forexTrade.in .I googled it and it is in India. That's our story. I consider us pretty lucky. Be aware...the scanners are smarter than the banks.

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Chase Fraud Dept Reports & Reviews (2)

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