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Cheapvuelos.com

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Cheapvuelos.com Reports & Reviews (5)

• Nov 06, 2024

I found a cheap ticket on internet and tried to make a reservation. At this moment the site got blocked (booking was not finished and no confirmation received). Next morning I received a call from Cheapvuelos and I was told that I made a booking with restricted conditions (including interdiction of having baggage, etc). I was offered to pay almost twice to have a normal fare. They said that the ticket was already booked and it was not refundable. To note that during booking no information was provided on any restricted conditions. The booking took place on the evening of 4 November 2024. On 5 November 2024 (plus to conversation over phone) I sent an e-mail to the company saying that I canceled my unfinished booking (no reply).

+1
- Daytona Beach, FL, USA • Oct 23, 2024

Booked a flight online under kayak and cheapvuelos.com gave a price for travel of $285.32 for DAB to ATL roundtrip. I used my credit card, and they gave me a booking ID, but never sent the tickets. I called and wanted to cancel the flight, and they gave me the run around. I called my credit card company and blocked this sale. I emailed them and told them of the blocking of the sale and to Stop all processes. Come to find out, they hold onto your money and never get a seat for you, they may return the money 7-10 days, but I asked them to stop emailing me and will not do business. They are using the scam of booking a flight and not giving you tickets for it. Pls stop this business intaking peoples money.

- Barton City, MI, USA • Oct 09, 2024

Did not notify my parents of any confirmation numbers for their flight, inform them that they would have to upgrade their seats if they wanted to sit together and to even bring their bags. They would have to not just pay the baggage fee to pay them a fee on top of the baggage fee as well. This was not on their site. They were so confused with them. They called and said they didn't have seats for them, and then said they did have seats for them. Refused to refund them their money after all that confusion. We are trying to dispute this charge with their credit card company. All this mess with in 2 hours of trying to make this purchase. DO NOT BUY TICKETS from these people! They need to be shut down ASAP! I feel like they do this to cause confusion with people and scam them into paying more!!

+1
• Jul 22, 2024

They did the same to me. I booked a trip with cheapvuelos.com. When the confirmation didn’t come I contacted them and the wait for answers started. Hours later I was told it was still being processed and I NEVER received a confirmation from them. At some point I was told: “please understand that he already on another call”. The whole thing seems to be ran by a single person. Then they wanted me to call them regarding “criterias and requirements associated with my trip”. I had never heard of such a thing and since they already have my info I didn’t trust to also give them a sample of my voice. When they contacted me by email they called themselves Fare Compare. Very unprofessional and horrible customer service.

+1
- Miami, FL, USA • Jul 08, 2024

I thought I had bought american airlines tickets, they told me I needed to pay an extra 1200 for seats because AA would not confirm tickets without seats. and then they apparently canceled the reservation and never gave me a refund. They never sent me an email , I was given MCLIJT confirmation number for AMerican Airlines. It's a total scam. This is the info https://www.cheapvuelos.com/contact

phone

+1-855-526-0707

+3
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