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Chirely.com

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Chirely.com Reports & Reviews (2)

- Chicago, IL, USA • Apr 03, 2024

I'd like to report what I believe to be a fraudulent web site that promises high quality designer items, shoes, bags etc. Also guarantees a 30 day return/refund policy. I received items that were very poor quality, and a size 8 instead of 10.5 womens. I've had 6 exchanges with them and they refuse to refund or exchange. Responses that come overnight (English as second language) were: "my boss says no, give them away as a gift, agree to a 10% refund, you get what you pay for...." Web page is "chirely.com". Found on both Facebook and Instagram. I am at a loss on how to proceed.

- Greenland, NH, USA • Jan 25, 2024

Advertisement on Facebook by Chirely Paris for women's clothing and accessories, Handbags, shoes, boots etc... offering sales of brand name products. Went to web site and bought a pair of boots, Advertised as Clarks, leather, waterproof, different colors. Web site www.chirely.com. Catalogue with photos and writes ups about merchandise. Advertised 100% guaranteed satisfaction or return / exchange and or refund within 30 days. Item was cheap, counterfeit, did not fit and was made of mostly plastic / vinyl. Attempt made to return, company would not provide return information and suggested it would cost a lot of money to do so and suggested the item be given away to someone who could use it! Report made to PayPal about company. Company offered to refund 10% of $79.99 payment through Pay pal's resolution Dept. Which I found unacceptable. They will provide no address to return item. Pay Pal provided seller info as USA Deals 844-987-1265, [email protected].

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