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Cleargene.com Reports & Reviews (2)

Christopher Copeland, [Oct 20, 2022 at 10:33 AM]

Hi Mikayla, my name is Christopher Copeland and I’m applying for the customer service representative/data entry (REQ-101) position. I received a text message asking that I connect with you regarding this position.

Mikayla Kudia, [Oct 20, 2022 at 10:33 AM]

Welcome to Clear Gene Inc

My name is Mrs, Mikayla Kudia, the HR Manager of Clear Gene Inc. I’ll be conducting the Interview and will also provide you with more details on the company and the open position. How are you doing today ?

Christopher Copeland, [Oct 20, 2022 at 10:34 AM]

I’m doing great, thank you for asking. How are you?

Mikayla Kudia, [Oct 20, 2022 at 10:34 AM]

Interview code verified.

The job briefing and interview process will be done via Telegram.

Note: During this process, your timely response is highly appreciated OK?

Christopher Copeland, [Oct 20, 2022 at 10:35 AM]

Ok.

Mikayla Kudia, [Oct 20, 2022 at 10:35 AM]

Alright. Kindly Introduce yourself

What is your Name, Current location(State) and Phone number?

Christopher Copeland, [Oct 20, 2022 at 10:36 AM]

My name is Christopher Copeland, I live in Wylie, TX, and my phone number is 214-551-3998

Mikayla Kudia, [Oct 20, 2022 at 10:36 AM]

It is a pleasure to meet you.

These are the requirements for the Job :-

• Are you a U.S. Citizen, Canadian Citizen or a Green-Card Holder

• Must be fluent in communication and English

• Must have a clean criminal record

• Must be at-least 35 wpm average

• Must be Proficient with Microsoft Office

• Strong organizational skills

• Must be above 18years of age.

Do you meet these requirements?

Christopher Copeland, [Oct 20, 2022 at 10:37 AM]

Yes I do.

Mikayla Kudia, [Oct 20, 2022 at 10:37 AM]

Alright. This is a Remote Position where you'll be working for Clear Gene Inc from home. If you wish to work from an office, you will be required to relocate to our branch in SAN CARLOS CA but for now, the position is fully remote, so there's no need for relocation.

The company will take full responsibilities for your Office equipment. You will be paid $18.00 per hour during training and later goes up to $28.00 per hour when you start working after 2weeks of training.

You will be required to set up your own time schedule working for Clear Gene Inc either as a Full time employee working 45hours weekly or Part time employee working 20hours weekly. Your working and training hours are flexible and can be scheduled for anytime and any-day as long as the total required working hours are completed weekly. Does that work for you?

Christopher Copeland, [Oct 20, 2022 at 10:38 AM]

Absolutely.

Mikayla Kudia, [Oct 20, 2022 at 10:38 AM]

The position available in the company is Data Entry Clerk/Customer Service/Administrative Assistant which position do you prefer?

Christopher Copeland, [Oct 20, 2022 at 10:39 AM]

Administrative Assistant preferably

Christopher Copeland, [Oct 20, 2022 at 10:39 AM]

But I’m flexible

Mikayla Kudia, [Oct 20, 2022 at 10:39 AM]

Administrative Assistant Responsibilities:

Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.

Providing real-time scheduling support by booking appointments and preventing conflicts.

Screening phone calls and routing callers to the appropriate party.

Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.

Maintain polite and professional communication via phone, e-mail, and mail.

Anticipate the needs of others in order to ensure their seamless and positive experience.

Can you handle it?

Christopher Copeland, [Oct 20, 2022 at 10:41 AM]

Can I see the responsibilities for the other positions as well first?

Mikayla Kudia, [Oct 20, 2022 at 10:41 AM]

Data Entry Main duties and Responsibilities:

Is to enter data into computers. This data may be text and numbers. It may relate to customers, suppliers and manufacturers and may be scientific, technical, financial or sales-based. The computer system dictates the way the worker enters the data. The system requires data to be in a specific format so it can produce material such as invoices and analytical reports. Can you handle it?

=====================================

Customer Service Representative Duties:

1. Respond to routine telephone inquiries

2. Provide Providers with status on claims, authorizations and eligibility

3. Provide status and assist members with claims, authorizations, eligibility and other issues.

4. Finalize all member issues that you are handling. Will follow-up with member and keep the member informed on your progress until the matter has been resolved.

5. Make call backs within a timely manner.

6. Foster positive interaction and relationships with all internal departments.

7. Maintain thorough documentation and confidentiality.

8. Responds to claims status fax inquiries timely. Follow up if needed.

9. Performs other assigned duties/ special projects on as-needed basis.

Can you handle it?

Christopher Copeland, [Oct 20, 2022 at 10:44 AM]

For the time being I’d like to start with data entry. Eventually, I like the administrative assistant position, but I’d like to get an understanding of the business first.

Mikayla Kudia, [Oct 20, 2022 at 10:45 AM]

About us

We're a group of careful scientists, quietly working behind the scenes to arm those labs on the front lines of patient care.

You can visit the company website at (https://www.cleargene.com/) for more information. You may review the website while we proceed.... Okay?

Christopher Copeland, [Oct 20, 2022 at 10:46 AM]

Okay, thank you.

Mikayla Kudia, [Oct 20, 2022 at 10:46 AM]

You will undergo training from your Training Supervisor. The first phase of your training will be centred on your mini-office set up and handling of tasks/assignments which will be done intermittently. In the second phase, trainees will get themselves acquainted with their office equipment's (software & hardware) and company's payroll system. Also will they be assigned special projects to work on.

Whether or not you have an assignment or task to carry out, you will be paid $28/hr for 30hrs-40hrs(Mon-Fri) as long as you are online during the stated training hours. "The primary reason behind your salary is being online during work hours".

Note: The company handle all the fee for the working materials/softwares

Christopher Copeland, [Oct 20, 2022 at 10:48 AM]

That’s great!

Mikayla Kudia, [Oct 20, 2022 at 10:48 AM]

Great!. The next step now would be for you to answer the qualifying questions which are the interview questions. The procedure is very simple, I will send you the questions in three sets, you have 10 minutes to answer each set of questions and at the end of each set.

You're required to put (DONE) to indicate that you have completely answered the questions in each set. Are you ready?

Christopher Copeland, [Oct 20, 2022 at 10:48 AM]

I’m ready.

Mikayla Kudia, [Oct 20, 2022 at 10:49 AM]

First Set

1. Briefly describe your work experience, especially the aspects of Data entry? If none, Skip

Have you ever worked from home or online before?

2. What are your greatest professional strengths and what do you consider your weaknesses?

3. Are you a better planner or implementer?

4. (a) Do you work better under pressure or do you need enough time to think and work at your best?

(b) What is your Clerical Speed or WPM?

5. Three words to describe yourself would be?

Christopher Copeland, [Oct 20, 2022 at 10:55 AM]

1. I’ve worked in banking for the past 13 years. A big portion of my job was ensuring I was collecting proper information and was inputting that information into the system.

2. Strengths- being reliable to be there and get the job at hand done. Also, being a leader for others.

Weakness- being able to delegate tasks in my previous role.

3. Implementer

4. (A) better under pressure (b) 50-60 wpm

5. Hardworking, reliable, leader

DONE.

Mikayla Kudia, [Oct 20, 2022 at 10:55 AM]

Second Set:

6. What are you most proud of?

7. Do you have a HP laser jet printer, copier and scanner?

8. What phone carrier are you with and how long?

(b) Postpaid or prepaid plan?

9. Tell us why you feel you are the right person for this Job and Tell us about a challenge or conflict you've faced at work, and how you dealt with it.

10. What work have you done that involved working with sensitive or confidential issues?

Christopher Copeland, [Oct 20, 2022 at 11:04 AM]

6. The relationships I’ve built with clients in the past, and being able to help them rather than sell them on a product.

7. Yes.

8. Verizon, a little over a year.

9. I’m a reliable and coachable person that will work hard to get the job done. I’m looking to build a career with my next company. I had a client come in expressing a lot of anger towards another employee because the employee was not doing what he felt should be done. As the manager, I stepped in to see what I could do to de-escalate the situation. I was able to calm the client down and explain the situation and our process. In the end the client was happy that I took that time to hear his concerns and explain what I could do for him.

10. Working in banking for the past 13 years. Everything I worked with was confidential and sensitive information.

DONE.

Mikayla Kudia, [Oct 20, 2022 at 11:05 AM]

Last Set

11. Do you have a job presently? If yes, what position do you occupy with the company?

12. What do you understand by privacy and code of conduct?

13. (i) If employed, How would you like to be Paid? (Weekly Or Bi-Weekly).

(ii) What bank do you operate with and how long? To see if it tallies with the company’s salary account.

14. What motivates you and What is your greatest professional achievement?

15. Where do you expect to be in 5 years time and what will you do if you are not successful in gaining this position?

16. How much training do you think you'll require to become a productive employee?

Christopher Copeland, [Oct 20, 2022 at 11:17 AM]

11. I’m self employed right now, as a custom woodworker.

12. Privacy is to protect the integrity of the business and its customers. Code of conduct is how to conduct yourself in a positive manner and respect one another.

13. Weekly, The Bancorp Bank (Venmo) for the past 2 years.

14. My family motivates me. My greatest professional achievement is getting awarded with the Golden Spoke Award. This is given to the employee that has the best customer service, sales, and leadership across the entire country. I was awarded by my district and regional manager.

15. In the next 5 years I will be in a leadership role. If I’m not there, I will be reevaluating my approach, and asking for support to what I should be doing differently to get me there.

16. The required 2 weeks.

DONE.

Mikayla Kudia, [Oct 20, 2022 at 11:20 AM]

You have done impressively well answering all the questions. If you are considered to work for the Company, you will receive a payment. You will use this payment to set up your mini office at home by purchasing your office equipments plus the shipping logistics, which are what you need to start work with. Can the Company ensure your full trust, commitment and diligence? If yes Hold on online while I send your answers to my superiors for review and consideration okay.

Christopher Copeland, [Oct 20, 2022 at 11:21 AM]

Yes! Thank you.

Mikayla Kudia, [Oct 20, 2022 at 11:26 AM]

I am back now... The result for the interview is available on my desk, are you still available online?

Christopher Copeland, [Oct 20, 2022 at 11:26 AM]

Yes.

Mikayla Kudia, [Oct 20, 2022 at 11:27 AM]

CONSIDERATION STAND :

Questions Answered: (90%) Above Average

Knowledge, Skills and Experience: (Considered a Valuable Asset)

Consideration Certification: (Confirmed Qualified) Clear Gene Inc is pleased to offer you the position. We trust that your knowledge, skills and experience will be among our most valuable assets.

After the job briefing and interview, the company has decided to hire you as one of our new working staff. I hope you will be a great asset to our company and create a good career for yourself. We're delighted to have you I hope you draw tremendous satisfaction from working with us.

I’m looking forward to seeing you grow and develop into an outstanding employee that exhibits a high level of care, concern, and compassion for others. Once again, Congratulations.

Christopher Copeland, [Oct 20, 2022 at 11:28 AM]

That’s amazing! Thank you so much!

Mikayla Kudia, [Oct 20, 2022 at 11:29 AM]

You are welcome. I’ll be explaining what the company and position entails. You’ll have to pay attention and there’ll be room to take your questions. Ok?

Christopher Copeland, [Oct 20, 2022 at 11:30 AM]

Sounds good.

Mikayla Kudia, [Oct 20, 2022 at 11:30 AM]

Benefits: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans. Paid Time Off and Holidays with Generous Company Discounts. And yes you can have your family on it. Lastly, Company handles gas mileage used for company errands and Internet bills.

Bonuses: You will be enrolled for this benefits after a period of 1-2 months of working with us. We are going to be communicating through this messenger till after 14 days of working with us, after then once we are done updating our website a user and pass to our website will be given to you including a link to our server. Also after then list of contact phone numbers to various departments will be sent to you.

In the second phase, The Company will cover the full cost required to enable trainees get acquainted with their office equipment (software & hardware). Also, trainees will be given assignments to work on during the training period. Is this understood?

Christopher Copeland, [Oct 20, 2022 at 11:32 AM]

Yes ma’am.

Mikayla Kudia, [Oct 20, 2022 at 11:33 AM]

It is mandatory you be online (Telegram) every week day at 8:00am(EST). You will be given series of tasks/assignments on a day-to-day basis.

You will be placed on a 2weeks training which will take place online, 8am-2pm EST, Mon-Fri through Telegram… You are advise to be here online by 8am tomorrow morning so I can attach you to your Training Supervisor that will instruct you on the use of the software and he will be in charge of your duties.

CONGRATULATIONS!!

Christopher Copeland, [Oct 20, 2022 at 11:34 AM]

Perfect! I’m excited to get started

Mikayla Kudia, [Oct 20, 2022 at 11:34 AM]

In carrying out any assignment or task, a progress report has to be emailed weekly every Friday to me, as well timesheet. The training would be administered online, this is an Internet-based position(work from home), and the base pay is $18 per hour. After training, it’s $28 per hour.

You will be provided with the following office equipment below for the set up of your Online mini-office at home:

Your hire document will be sent to you by your training supervisor

Apple Laptop ( MacBook Pro 15-inch with OS X Mojave)

iPhone 13pro Max

Laser Printer (Hp LaserJet Pro M1536dnf) - (Includes; Fax machine, Scanner, Copier), Laminating machine (Scotch Thermal Laminator 2 Roller System (TL901))

Fellowes Micro-shred Confetti-cut paper shredder (Fellowes Power-shred MS-450Cs)

Jabra GN9120 (Flex Boom Headset)

Mini office stationaries

software.

The company will shoulder the bills regarding your full office set up that you will need to become a productive employee.

Got it?

Christopher Copeland, [Oct 20, 2022 at 11:36 AM]

Understood.

Mikayla Kudia, [Oct 20, 2022 at 11:38 AM]

In the meantime, I need you to provide the following information to enable the company's secretary's department to put you in to register. Full names, state, city, address, zip code, Email address, and cell #. Thank you and congratulations

Christopher Copeland, [Oct 20, 2022 at 11:39

Christopher Copeland, [Oct 20, 2022 at 11:41 AM]

Quick question for you; as far as the pay will the company be able to direct deposit my paychecks?

Mikayla Kudia, [Oct 20, 2022 at 11:43 AM]

Yes you will be paid via direct deposit.

Christopher Copeland, [Oct 20, 2022 at 11:43 AM]

Okay good, I just wanted to double check that.

Mikayla Kudia, [Oct 20, 2022 at 11:44 AM]

Correct,

I will say this is the end of this interview conversation.Make sure you're prompt online 8am EST Tomorrow morning so that I can connect you to your training supervisor, working with you will be our pleasure.

Have a great one.

Christopher Copeland, [Oct 20, 2022 at 11:45 AM]

Thank you again!

Mikayla Kudia, [Oct 21, 2022 at 6:56 AM]

Good morning how are you doing this morning?

Christopher Copeland, [Oct 21, 2022 at 7:06 AM]

I’m doing great!

Christopher Copeland, [Oct 21, 2022 at 7:06 AM]

How are you?

Mikayla Kudia, [Oct 21, 2022 at 7:12 AM]

Great how was your night?Okay I want you to hold online while I contact your training Supervisor.

Christopher Copeland, [Oct 21, 2022 at 7:13 AM]

My night was great, thanks for asking. That’s no problem

Mikayla Kudia, [Oct 21, 2022 at 7:33 AM]

Here is your training supervisor Mr Ronald Powell user ID (https://t.me/Ronald_Powell) add Him to your Telegram App and chat with him Let me know when you are done adding Him.

Mikayla Kudia, [Oct 21, 2022 at 7:35 AM]

Have you messaged him?

Christopher Copeland, [Oct 21, 2022 at 7:35 AM]

Yes, I just did

Mikayla Kudia, [Oct 21, 2022 at 7:36 AM]

Okay chat with him.

Christopher Copeland, [Oct 21, 2022 at 7:36 AM]

Yes ma’am, thank you

Mikayla Kudia, [Oct 21, 2022 at 8:34 AM]

The Bancorp Bank (Venmo) does not work with the company payment department do you have any other bank?

Mikayla Kudia, [Oct 21, 2022 at 8:36 AM]

??

Christopher Copeland, [Oct 21, 2022 at 8:36 AM]

Yes

Christopher Copeland, [Oct 21, 2022 at 8:37 AM]

It’s my credit union

Christopher Copeland, [Oct 21, 2022 at 8:37 AM]

Do I need to do a new direct deposit form?

Mikayla Kudia, [Oct 21, 2022 at 8:38 AM]

Yes with your account number and routine number.

Christopher Copeland, [Oct 21, 2022 at 8:38 AM]

Okay

Christopher Copeland, [Oct 21, 2022 at 8:49 AM]

I emailed it to Ronald

Mikayla Kudia, [Oct 21, 2022 at 8:49 AM]

Okay good.

Christopher Copeland, [Oct 21, 2022 at 7:35 AM]

Good morning Ronald, my name is Christopher Copeland. I got your information from Mikayla.

Ronald Powell, [Oct 21, 2022 at 7:35 AM]

Good morning how are you doing this morning?

Christopher Copeland, [Oct 21, 2022 at 7:36 AM]

I’m doing great! How are you?

Ronald Powell, [Oct 21, 2022 at 7:36 AM]

Great how was your night?

Christopher Copeland, [Oct 21, 2022 at 7:37 AM]

It was great! Nice and relaxing

Ronald Powell, [Oct 21, 2022 at 7:38 AM]

Good…..I’m Mr. Ronald Powell your Training Supervisor from Clear Gene Inc. I believe you're ready for your training process?

Christopher Copeland, [Oct 21, 2022 at 7:39 AM]

Yes sir, I sure am. It’s a pleasure meeting you.

Ronald Powell, [Oct 21, 2022 at 7:39 AM]

Alright…….Before we start the training process, I will like to ask you some questions.

Christopher Copeland, [Oct 21, 2022 at 7:39 AM]

Sounds good.

Ronald Powell, [Oct 21, 2022 at 7:40 AM]

Is there anything you don't understand during your interview? And what position were you hired for?

Christopher Copeland, [Oct 21, 2022 at 7:41 AM]

The data entry position, and no Mikayla did a great job explaining

Ronald Powell, [Oct 21, 2022 at 7:41 AM]

Good. As members of our team, it’s our priority to invest in you so you can take care of yourself and your family. I believe your interview manger told you that the company will shoulder the bills regarding your full office set up that you will need to become a productive employee, in order to get that done you will be sent a CHECK the check is to cover the expenses of the working materials in which you will be getting from the company accredited and trusted vendor.

Note: The vendor will be responsible for installing the software programs into the MacBook and configuring the iPhone to the MacBook before mailing them out to you. You will only be required to make the payment to the vendor once the check funds has been made available. The payment receipts and equipment will have your name on it because the equipment will become yours after a year of working with us.

Christopher Copeland, [Oct 21, 2022 at 7:44 AM]

Okay, that all sounds good to me.

Ronald Powell, [Oct 21, 2022 at 7:44 AM]

Good. I want you to provide me with your email while I contact the company Head Department for your employment letter.

Christopher Copeland, [Oct 21, 2022 at 7:45 AM]

[email protected]

Ronald Powell, [Oct 21, 2022 at 7:46 AM]

Do you have any other email.

Christopher Copeland, [Oct 21, 2022 at 7:46 AM]

[email protected]

Ronald Powell, [Oct 21, 2022 at 7:47 AM]

I want you to check your email for the Employment Letter.

Christopher Copeland, [Oct 21, 2022 at 7:49 AM]

I got the email. I’m just reviewing the documents.

Ronald Powell, [Oct 21, 2022 at 7:51 AM]

Ok. You are to provide the information needed on the letter, so I can forward it back to the company Head Department.

You are to Print, fill, sign, Scan, and send it back to me in the email, ok

Christopher Copeland, [Oct 21, 2022 at 7:52 AM]

Okay, no problem.

Ronald Powell, [Oct 21, 2022 at 7:52 AM]

How long will it take you to get that done, and forward it back?

Christopher Copeland, [Oct 21, 2022 at 7:53 AM]

20 minutes or so

Ronald Powell, [Oct 21, 2022 at 7:54 AM]

Alright. Let me know once you have it completed.

Christopher Copeland, [Oct 21, 2022 at 7:54 AM]

Will do.

Christopher Copeland, [Oct 21, 2022 at 8:20 AM]

Ok I’m scanning them now, and will email them to you shortly.

Ronald Powell, [Oct 21, 2022 at 8:21 AM]

Okay.

Christopher Copeland, [Oct 21, 2022 at 8:33 AM]

Ok I got them sent to you.

Ronald Powell, [Oct 21, 2022 at 8:42 AM]

The document you sent couldnot be viewed.

Christopher Copeland, [Oct 21, 2022 at 8:48 AM]

I sent them again from my phone. Is that better?

Ronald Powell, [Oct 21, 2022 at 8:52 AM]

Okay hold on while I forward it to the company head department.

Christopher Copeland, [Oct 21, 2022 at 8:52 AM]

Okay.

Ronald Powell, [Oct 21, 2022 at 8:53 AM]

I just forwarded it now, Can’t wait to see you working with us.. CONGRATULATIONS

Christopher Copeland, [Oct 21, 2022 at 8:53 AM]

Thanks Ronald! Me too!

Ronald Powell, [Oct 21, 2022 at 8:58 AM]

That would be all for today. I will let you know once I have a recent update for you, if none chat with me 8am EST Monday morning for more information on your check and your training task, do have a lovely day

Christopher Copeland, [Oct 21, 2022 at 8:59 AM]

You as well. Enjoy your weekend, and it was a pleasure meeting you.

Ronald Powell, [Oct 24, 2022 at 6:59 AM]

Good morning how are you doing this morning?

Christopher Copeland, [Oct 24, 2022 at 6:59 AM]

Good, and you?

Ronald Powell, [Oct 24, 2022 at 7:00 AM]

Great how was your night?

Christopher Copeland, [Oct 24, 2022 at 7:00 AM]

It was nice.

Ronald Powell, [Oct 24, 2022 at 7:01 AM]

Okay i want you to hold online for todays task.

Christopher Copeland, [Oct 24, 2022 at 7:04 AM]

Okay

Ronald Powell, [Oct 24, 2022 at 7:07 AM]

Here is the tracking number to your check 817119581635 www.fedex.com i want you to track it and let me know the statis of it.

Christopher Copeland, [Oct 24, 2022 at 7:09 AM]

Okay

Ronald Powell, [Oct 24, 2022 at 7:12 AM]

Have you tracked it?

Christopher Copeland, [Oct 24, 2022 at 7:14 AM]

I got to tell you, I’m feeling very uncomfortable with this.

Christopher Copeland, [Oct 24, 2022 at 7:16 AM]

Why send me a check at all, why not just send me the required supplies needed for the position?

Ronald Powell, [Oct 24, 2022 at 7:18 AM]

Why you have nothing to worry about that is the company proceedure

Ronald Powell, [Oct 24, 2022 at 7:50 AM]

The company don't issue the check out to the vendors because the payment would have to come from our employee and also to enable them to verify the location and alternate shipping address, so it has to come in your name.

Christopher Copeland, [Oct 24, 2022 at 7:51 AM]

It says today by noon

Ronald Powell, [Oct 24, 2022 at 7:52 AM]

Okay good keep tracking it and let me know onces you recieve it that is your task for today.

Christopher Copeland, [Oct 24, 2022 at 7:53 AM]

Okay I will.

Christopher Copeland, [Oct 24, 2022 at 7:54 AM]

So is today my first day of training, or when will that start?

Ronald Powell, [Oct 24, 2022 at 7:55 AM]

Yes today is your first day of training and you will be paid.

Christopher Copeland, [Oct 24, 2022 at 7:57 AM]

Okay, thank you. Also, am I being paid weekly or biweekly?

Ronald Powell, [Oct 24, 2022 at 7:57 AM]

Bi-weekly.

Christopher Copeland, [Oct 24, 2022 at 7:57 AM]

okay, thank you

Ronald Powell, [Oct 24, 2022 at 10:25 AM]

Hello your check has been deliver i believe you have it now?

Christopher Copeland, [Oct 24, 2022 at 10:38 AM]

Yes, I have it now

Ronald Powell, [Oct 24, 2022 at 10:39 AM]

Okay good now i will instruct you are you ready for the instructions?

Christopher Copeland, [Oct 24, 2022 at 10:39 AM]

Yes.

Ronald Powell, [Oct 24, 2022 at 10:39 AM]

Okay send a clear picture of the check you received.

Ronald Powell, [Oct 24, 2022 at 10:41 AM]

You are to deposit the check through your bank ATM machine which is an accounting task. This is just to test your ability in the accounting field as part of your training. Once deposited, the funds would be made available for withdrawal the next day (within 24 hours or less). Once the funds are available tomorrow morning I will refer you to the company local vendor from which you are to purchase your working equipment from to enable you start your training and orientation immediately.How long will it take you to get it done ?

Christopher Copeland, [Oct 24, 2022 at 10:43 AM]

An hour

Ronald Powell, [Oct 24, 2022 at 10:44 AM]

You are to email the deposit slip or confirmation once done i need to forward it to the company payment department.

Christopher Copeland, [Oct 24, 2022 at 10:44 AM]

okay

Ronald Powell, [Oct 24, 2022 at 10:44 AM]

Alright let me know once done keep me posted.

Christopher Copeland, [Oct 24, 2022 at 11:55 AM]

I am not going to deposit this check. The bank verified that this is a scam. I’m extremely upset you did this to me, I’ve been unemployed since December 2020 and being a father of 4 it’s been rough. Now, you have my information and I have to contact the BBB, block my credit, and close out my bank account.

I got this all started through Indeed so be careful!

I was contacted via text message on my phone, told to download "telegram".

Mikayla Kudia took all my basic info and then sent me to her " supervisor" Ronald Powell where he continued to seem like a ligit company sending emloyee letter and w4 direct deposit papers ect to fill out. I did not luckily as I had asked several times if I was going to be able to talk to someone in person/zoom? they dodged 3 times before answering. I will put it all below-

[10/18/2022 7:45 AM]

Hello and good morning!

Im connecting with you for an interview. My Job ID is (REQ-101).

Mikayla Kudia, [10/18/2022 7:54 AM]

Welcome to Clear Gene Inc

My name is Mrs, Mikayla Kudia, the HR Manager of Clear Gene Inc. I’ll be conducting the Interview and will also provide you with more details on the company and the open position. How are you doing today ?

Mikayla Kudia, [10/18/2022 10:10 AM]

??

Me, [10/20/2022 7:48 AM]

I appologize my phone was acting up and kept shutting down. I was able to go get it fixed.

I am doing well. How are you?

I am very interested in this opportunity.

Mikayla Kudia, [10/20/2022 7:49 AM]

Okay....

The job briefing and interview process will be done via Telegram.

Note: During this process, your timely response is highly appreciated OK?

Me, [10/20/2022 7:49 AM]

Yes ma'am

Mikayla Kudia, [10/20/2022 7:49 AM]

Alright. Kindly Introduce yourself

What is your Name, Current location(State) and Phone number?

Me, [10/20/2022 7:50 AM]

******

*********

**********, *********

Mikayla Kudia, [10/20/2022 7:50 AM]

It is a pleasure to meet you.

These are the requirements for the Job :-

• Are you a U.S. Citizen, Canadian Citizen or a Green-Card Holder

• Must be fluent in communication and English

• Must have a clean criminal record

• Must be at-least 35 wpm average

• Must be Proficient with Microsoft Office

• Strong organizational skills

• Must be above 18years of age.

Do you meet these requirements?

Me, [10/20/2022 7:51 AM]

I do believe so. I have not timed my self typing lately but I had to type fast for kids online

Mikayla Kudia, [10/20/2022 7:51 AM]

Alright. This is a Remote Position where you'll be working for Clear Gene Inc from home. If you wish to work from an office, you will be required to relocate to our branch in SAN CARLOS CA but for now, the position is fully remote, so there's no need for relocation.

The company will take full responsibilities for your Office equipment. You will be paid $18.00 per hour during training and later goes up to $28.00 per hour when you start working after 2weeks of training.

You will be required to set up your own time schedule working for Clear Gene Inc either as a Full time employee working 45hours weekly or Part time employee working 20hours weekly. Your working and training hours are flexible and can be scheduled for anytime and any-day as long as the total required working hours are completed weekly. Does that work for you?

Me, [10/20/2022 7:52 AM]

Yes

Mikayla Kudia, [10/20/2022 7:52 AM]

The position available in the company is Data Entry Clerk/Customer Service/Administrative Assistant which position do you prefer?

Me, [10/20/2022 7:53 AM]

I currently do data entry. What re requirements for other 2 positions?

Mikayla Kudia, [10/20/2022 7:53 AM]

Data Entry Main duties and Responsibilities:

Is to enter data into computers. This data may be text and numbers. It may relate to customers, suppliers and manufacturers and may be scientific, technical, financial or sales-based. The computer system dictates the way the worker enters the data. The system requires data to be in a specific format so it can produce material such as invoices and analytical reports. Can you handle it?

=====================================

Customer Service Representative Duties:

1. Respond to routine telephone inquiries

2. Provide Providers with status on claims, authorizations and eligibility

3. Provide status and assist members with claims, authorizations, eligibility and other issues.

4. Finalize all member issues that you are handling. Will follow-up with member and keep the member informed on your progress until the matter has been resolved.

5. Make call backs within a timely manner.

6. Foster positive interaction and relationships with all internal departments.

7. Maintain thorough documentation and confidentiality.

8. Responds to claims status fax inquiries timely. Follow up if needed.

9. Performs other assigned duties/ special projects on as-needed basis.

Can you handle it?

=====================================

Administrative Assistant Responsibilities:

Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.

Providing real-time scheduling support by booking appointments and preventing conflicts.

Screening phone calls and routing callers to the appropriate party.

Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.

Maintain polite and professional communication via phone, e-mail, and mail.

Anticipate the needs of others in order to ensure their seamless and positive experience.

Can you handle it?

Mikayla Kudia, [10/20/2022 7:53 AM]

Which of the position can you handle perfectly ?

Me, [10/20/2022 7:55 AM]

Data entry is my speciality please

Mikayla Kudia, [10/20/2022 7:56 AM]

Okay....

Me, [10/20/2022 7:56 AM]

I am expetienced with needing to imput timely and critical information correctly and feel good about this attention to detail

Mikayla Kudia, [10/20/2022 7:56 AM]

About us

We're a group of careful scientists, quietly working behind the scenes to arm those labs on the front lines of patient care.

You can visit the company website at (https://www.cleargene.com/) for more information. You may review the website while we proceed.... Okay?

Me, [10/20/2022 7:57 AM]

Ok

Mikayla Kudia, [10/20/2022 7:57 AM]

You will undergo training from your Training Supervisor. The first phase of your training will be centred on your mini-office set up and handling of tasks/assignments which will be done intermittently. In the second phase, trainees will get themselves acquainted with their office equipment's (software & hardware) and company's payroll system. Also will they be assigned special projects to work on.

Whether or not you have an assignment or task to carry out, you will be paid $28/hr for 30hrs-40hrs(Mon-Fri) as long as you are online during the stated training hours. "The primary reason behind your salary is being online during work hours".

Note: The company handle all the fee for the working materials/softwares

Me, [10/20/2022 8:00 AM]

Sounds good. I currently have an space set up for teaching online this last year so that shouldnt be a problem

Mikayla Kudia, [10/20/2022 8:01 AM]

Great!. The next step now would be for you to answer the qualifying questions which are the interview questions. The procedure is very simple, I will send you the questions in three sets, you have 10 minutes to answer each set of questions and at the end of each set.

You're required to put (DONE) to indicate that you have completely answered the questions in each set. Are you ready?

Me, [10/20/2022 8:01 AM]

May I go use the restroom really quick?

Mikayla Kudia, [10/20/2022 8:02 AM]

Okay.

Me, [10/20/2022 8:02 AM]

Be right back

Mikayla Kudia, [10/20/2022 8:04 AM]

Alright I'm here

Me, [10/20/2022 8:04 AM]

Ok I am back and ready

Mikayla Kudia, [10/20/2022 8:04 AM]

First Set

1. Briefly describe your work experience, especially the aspects of Data entry? If none, Skip

Have you ever worked from home or online before?

2. What are your greatest professional strengths and what do you consider your weaknesses?

3. Are you a better planner or implementer?

4. (a) Do you work better under pressure or do you need enough time to think and work at your best?

(b) What is your Clerical Speed or WPM?

5. Three words to describe yourself would be?

Me, [10/20/2022 8:16 AM]

*********************************

_______________________________

**************************************

**************************************

*************************************

***************************************

******************************

DONE

Mikayla Kudia, [10/20/2022 8:16 AM]

Second Set:

6. What are you most proud of?

7. Do you have a HP laser jet printer, copier and scanner?

8. What phone carrier are you with and how long?

(b) Postpaid or prepaid plan?

9. Tell us why you feel you are the right person for this Job and Tell us about a challenge or conflict you've faced at work, and how you dealt with it.

10. What work have you done that involved working with sensitive or confidential issues?

Me, [10/20/2022 8:16 AM]

Sorry for any typos. Phone screen is smaller than keyboard buttons.?

Me, [10/20/2022 8:27 AM]

6.

**************

****************

********************

************************

********

DONE

Lori Vail, [10/20/2022 8:30 AM]

DONE

Mikayla Kudia, [10/20/2022 8:32 AM]

Last Set

11. Do you have a job presently? If yes, what position do you occupy with the company?

12. What do you understand by privacy and code of conduct?

13. (i) If employed, How would you like to be Paid? (Weekly Or Bi-Weekly).

(ii) What bank do you operate with and how long? To see if it tallies with the company’s salary account.

14. What motivates you and What is your greatest professional achievement?

15. Where do you expect to be in 5 years time and what will you do if you are not successful in gaining this position?

16. How much training do you think you'll require to become a productive employee?

Me, [10/20/2022 8:38 AM]

11.

*********************

**************

*******************

*******************

******************

********************

Me, [10/20/2022 8:38 AM]

DONE

Mikayla Kudia, [10/20/2022 8:38 AM]

(ii) What bank do you operate with and how long? To see if it tallies with the company’s salary account.

Me, [10/20/2022 8:39 AM]

Chase bank, for many years now. Maybe 7 or 8 years or more??

Mikayla Kudia, [10/20/2022 8:39 AM]

You have done impressively well answering all the questions. If you are considered to work for the Company, you will receive a payment. You will use this payment to set up your mini office at home by purchasing your office equipments plus the shipping logistics, which are what you need to start work with. Can the Company ensure your full trust, commitment and diligence? If yes Hold on online while I send your answers to my superiors for review and consideration okay.

Me, [10/20/2022 8:40 AM]

Yes

Mikayla Kudia, [10/20/2022 8:51 AM]

I am back now... The result for the interview is available on my desk, are you still available online?

Me, [10/20/2022 8:51 AM]

Yes

Mikayla Kudia, [10/20/2022 8:53 AM]

CONSIDERATION STAND :

Questions Answered: (90%) Above Average

Knowledge, Skills and Experience: (Considered a Valuable Asset)

Consideration Certification: (Confirmed Qualified) Clear Gene Inc is pleased to offer you the position. We trust that your knowledge, skills and experience will be among our most valuable assets.

After the job briefing and interview, the company has decided to hire you as one of our new working staff. I hope you will be a great asset to our company and create a good career for yourself. We're delighted to have you I hope you draw tremendous satisfaction from working with us.

I’m looking forward to seeing you grow and develop into an outstanding employee that exhibits a high level of care, concern, and compassion for others. Once again, Congratulations.

Me, [10/20/2022 8:55 AM]

Thank you for this opportunity to be part of your team and I look forward to seeing what I can offer/ bring to the table.

Thank you again!! I am elated.

Mikayla Kudia, [10/20/2022 8:55 AM]

You are welcome. I’ll be explaining what the company and position entails. You’ll have to pay attention and there’ll be room to take your questions. Ok?

Me, [10/20/2022 8:56 AM]

Ok

Mikayla Kudia, [10/20/2022 8:56 AM]

Benefits: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans. Paid Time Off and Holidays with Generous Company Discounts. And yes you can have your family on it. Lastly, Company handles gas mileage used for company errands and Internet bills.

Bonuses: You will be enrolled for this benefits after a period of 1-2 months of working with us. We are going to be communicating through this messenger till after 14 days of working with us, after then once we are done updating our website a user and pass to our website will be given to you including a link to our server. Also after then list of contact phone numbers to various departments will be sent to you.

In the second phase, The Company will cover the full cost required to enable trainees get acquainted with their office equipment (software & hardware). Also, trainees will be given assignments to work on during the training period. Is this understood?

Me, [10/20/2022 8:57 AM]

Yes

Mikayla Kudia, [10/20/2022 8:57 AM]

It is mandatory you be online (Telegram) every week day at 8:00am(EST). You will be given series of tasks/assignments on a day-to-day basis.

You will be placed on a 2weeks training which will take place online, 8am-2pm EST, Mon-Fri through Telegram… You are advise to be here online by 8am tomorrow morning so I can attach you to your Training Supervisor that will instruct you on the use of the software and he will be in charge of your duties.

CONGRATULATIONS!!

Me, [10/20/2022 8:58 AM]

Ok

Mikayla Kudia, [10/20/2022 8:58 AM]

In carrying out any assignment or task, a progress report has to be emailed weekly every Friday to me, as well timesheet. The training would be administered online, this is an Internet-based position(work from home), and the base pay is $18 per hour. After training, it’s $28 per hour.

You will be provided with the following office equipment below for the set up of your Online mini-office at home:

Your hire document will be sent to you by your training supervisor

Apple Laptop ( MacBook Pro 15-inch with OS X Mojave)

iPhone 13pro Max

Laser Printer (Hp LaserJet Pro M1536dnf) - (Includes; Fax machine, Scanner, Copier), Laminating machine (Scotch Thermal Laminator 2 Roller System (TL901))

Fellowes Micro-shred Confetti-cut paper shredder (Fellowes Power-shred MS-450Cs)

Jabra GN9120 (Flex Boom Headset)

Mini office stationaries

software.

The company will shoulder the bills regarding your full office set up that you will need to become a productive employee.

Got it?

Me, [10/20/2022 8:59 AM]

Yes ma'am

Me, [10/20/2022 9:00 AM]

I am more familiar with PC than Mac is there a way to use a PC?

Mikayla Kudia, [10/20/2022 9:00 AM]

Okay that wont be a problem...In the meantime, I need you to provide the following information to enable the company's secretary's department to put you in to register. Full names, state, city, address, zip code, Email address, and cell #. Thank you and congratulations

Me, [10/20/2022 9:02 AM]

***************************

*******************

***************

Mikayla Kudia, [10/20/2022 9:02 AM]

Correct,

I will say this is the end of this interview conversation.Make sure you're prompt online 8am EST Tomorrow morning so that I can connect you to your training supervisor, working with you will be our pleasure.

Have a great one.

Me, [10/20/2022 9:03 AM]

You too and thank you!

Me, [10/21/2022 6:59 AM]

Im here

Me, [10/21/2022 7:00 AM]

Good morning

Mikayla Kudia, [10/21/2022 7:00 AM]

Welcome to Clear Gene Inc

My name is Mrs, Mikayla Kudia, the HR Manager of Clear Gene Inc. I’ll be conducting the Interview and will also provide you with more details on the company and the open position. How are you doing today and what is your Interview Code?

Mel, [10/21/2022 7:01 AM]

We did an interview yesterday. Do you need that code?

Mikayla Kudia, [10/21/2022 7:01 AM]

Okay I want you to hold online while I contact your training Supervisor.

Me, [10/21/2022 7:02 AM]

Ok thank you

Me, [10/21/2022 7:22 AM]

Are you still there?

Mikayla Kudia, [10/21/2022 7:27 AM]

Here is your training supervisor Mr Ronald Powell user ID (https://t.me/Ronald_Powell) add Him to your Telegram App and chat with him Let me know when you are done adding Him.

Me, [10/21/2022 7:28 AM]

Ok will do one second

Mikayla Kudia, [10/21/2022 7:33 AM]

Have you messaged him?

Me, [10/21/2022 7:33 AM]

Yes ma'am

________________________________________________________________________________... />
Lori Vail, [10/21/2022 7:30 AM]

Hello and good morning. Are you with Clear Gene?

Ronald Powell, [10/21/2022 7:30 AM]

Good morning how are you doing this morning?

Lori Vail, [10/21/2022 7:30 AM]

Well thank you and your self?

Ronald Powell, [10/21/2022 7:32 AM]

Good…..I’m Mr. Ronald Powell your Training Supervisor from Clear Gene Inc. I believe you're ready for your training process?

Lori Vail, [10/21/2022 7:32 AM]

Yes sir.

Ronald Powell, [10/21/2022 7:34 AM]

Alright…….Before we start the training process, I will like to ask you some questions.

Lori Vail, [10/21/2022 7:34 AM]

ok

Ronald Powell, [10/21/2022 7:34 AM]

Is there anything you don't understand during your interview? And what position were you hired for?

Lori Vail, [10/21/2022 7:35 AM]

I was hired for data entry and I think I understand everything so far. I was wondering if I would be able to speak to or zoom with a live person at some point?

Ronald Powell, [10/21/2022 7:36 AM]

Good. As members of our team, it’s our priority to invest in you so you can take care of yourself and your family. I believe your interview manger told you that the company will shoulder the bills regarding your full office set up that you will need to become a productive employee, in order to get that done you will be sent a CHECK the check is to cover the expenses of the working materials in which you will be getting from the company accredited and trusted vendor.

Note: The vendor will be responsible for installing the software programs into the MacBook and configuring the iPhone to the MacBook before mailing them out to you. You will only be required to make the payment to the vendor once the check funds has been made available. The payment receipts and equipment will have your name on it because the equipment will become yours after a year of working with us.

Lori Vail, [10/21/2022 7:37 AM]

ok

Ronald Powell, [10/21/2022 7:38 AM]

Good. I want you to provide me with your email while I contact the company Head Department for your employment letter.

Lori Vail, [10/21/2022 7:38 AM]

[email protected]

Lori Vail, [10/21/2022 7:44 AM]

Will I be doing a phone or zoom call with you at some point prior to completing W-2 etc paperwork?

Ronald Powell, [10/21/2022 7:47 AM]

I want you to check your email for the Employment Letter.

Lori Vail, [10/21/2022 7:49 AM]

I recieved it.

Ronald Powell, [10/21/2022 7:50 AM]

Ok. You are to provide the information needed on the letter, so I can forward it back to the company Head Department.

You are to Print, fill, sign, Scan, and send it back to me in the email, ok

Lori Vail, [10/21/2022 7:51 AM]

Not at this time but I can work on it today.

Will I be able to talk to someone live at some point durring training?

Ronald Powell, [10/21/2022 7:52 AM]

How long will it take you to get that done, and forward it back?

Lori Vail, [10/21/2022 7:54 AM]

I need to purchase paper.

I just ran out a few days ago. My son likes to use my printer paper.

I asked a question about speaking to someone.

I dont feel comfortable giving personal info so quickly either with out talking to a live person. Please respond to this question.

Ronald Powell, [10/21/2022 7:55 AM]

Alright. After receiving your office equipment and setting up your home office, a representative(your Supervisor) from the company will either be meeting with you in person, or the meeting will be done via Zoom/ Skype Videos…..You’ll have the opportunity to ask more questions, learn more about the company and get more details about the job position.

Lori Vail, [10/21/2022 7:56 AM]

This is prior to giving social security and bank info then?

Ronald Powell, [10/21/2022 7:57 AM]

I do understand where you are coming from but I want you to know this is a very legitimate job position and something the company has been into for years now I also want you to have in mind that our company is not here to take anything from you but to offer you with a position that will benefit you and your family for good. I understand why you are feeling skeptical, as an average consumer, I would be hesitant as well. Don't let your skepticism get in the way of a truly promising opportunity for you.

Lori Vail, [10/21/2022 7:59 AM]

Ok

Can we start with the training for now

Ronald Powell, [10/21/2022 8:00 AM]

Proceed to have the docuemts completed let me know once done.

Lori Vail, [10/21/2022 8:02 AM]

As I mentioned I need to buy paper and dont currently have the car. My husband has it.

May I have your business EIN number please and I would feel more comfortable in giving you my info once I can go grab some printer paper.

Ronald Powell, [10/21/2022 8:05 AM]

You can have it done online at adobe or docusign also you can send clear pictures once done.

Ronald Powell, [10/21/2022 8:05 AM]

The business EIN number will be coming along with your working materials.

Lori Vail, [10/21/2022 8:16 AM]

I need the EIN number please so I can verify your a real company before I continue.

Lori Vail, [10/21/2022 8:47 AM]

Hello?

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