Client Processing Reports & Reviews

Client Processing Reports & Reviews (3)

- Averill Park, NY, USA

Reported details

Phone: (800) 494-1076
Address: 17011 Beach Blvd #822 Huntington Beach CA 92647, Huntington Beach, CA 92647, USA
Country: United States
Total money lost: $600
Type of a scam: Credit Repair/Debt Relief

This company claims to facilitate consolidating your student loans and enrolling you in the federal student loan forgiveness program. I later found out this is completely free to do. Now, they take 39$ each month as a "processing fee" for helping to get the money for my monthly loan payment out of my bank account and to the Fed Loan Forgiveness program, only they dont actually do anything.

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- Boston, MA, USA

Reported details

Phone: (800) 494-1076
Address: Huntington Beach, CA 92647, USA
Email: [email protected]
Country: United States
Total money lost: $3,000
Type of a scam: Debt Collections

They initially reached out to me around the time my federal student loan grace period was ending a few years back. They promised to be able to reduce my student loan payments and pay the Dept of Education the money I owe them in a consolidated loan. They enrolled me in the Pay as You Earn program and for a small fee they would help to negotiate and pay my loans for me. Since *** ** *** never contacted me or provided any complaints, I assumed everything was fine. I checked my credit reports and everything was consolidated as usual.

They moved my ownership services to StartFresh Financial and when I deferred for school, everything seemed okay until recently when I got a ding from my credit report saying my loan was 90-120 days past due. This was usually since it was deferred. I called StartFresh Financial and got no answer. So I called the *** servicer directly and they mentioned I needed to start paying back the loan back in January. However, I was not informed by email or phone or letter of this at all. So I was past due of over $1000 dollars, without even realizing it. The *** *** had then told me that they do all consolidations and income certifications for free and a third party servicer was not needed. They also were nice enough to send a payment history and Processing Services and Start Fresh Financial have been basically pocketing most of my money. I saw maybe 4-6 payments on my account but I had been paying them from November 2014-January 2018.

DO NOT go through third-party servicers. They steal your money for services you could have done on your own through the Federal Government.

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Reported details

Total money lost: $1,404
Type of a scam: Debt Collections

NOT HAPPY WITH THIS COMPANY. THEY PROMISED TO LOWER MY STUDENT LOAN AND IT NEVER HAPPEN. THEY HAVE BEEN WITHDRAWING 39.00 FROM MY ACCOUNT SINCE 2015. WHEN I CONTACTED THEM THEY COULDN'T CANCEL MY ACCOUNT ON THE SPOT. A REPRESENTATIVE HAS TO CALL ME BACK, I SMIRKED, AND THE GUY TOLD "EVEN THOUGH YOU THINK ITS FUNNY, THAT PROCEDURE" YOU KNOW WITH ANSWERS LIKE THAT YOU KNOW ITS NOT LEGIT.

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