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Clothing purchase, charged for the items, and package says it was delivered, no one is providing her info.

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Clothing purchase, charged for the items, and package says it was delivered, no one is providing her info. Reports & Reviews (1)

- Holyoke, MA, USA • Mar 19, 2024

The product I ordered was delivered to “LEEDS, US” which is not the correct shipping address. When I contacted the support email I was told by Rachel Peake (head of customer support) that they were “investigating” and offered no other support. I emailed 3 separate times over 2 weeks after the package was delivered incorrectly and received the same type of response each time.

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