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Colabingo Reports & Reviews (1)

- Boulder, CO, USA
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I placed an order for clothing on January 30, 2019 from Colabingo through Instagram. 5 minutes after I was notified by my credit card company that there was an international charge on my account which I instantly looked up the company to see if they were fraudulent and the risk was high on Scam Advisor as they were a Chinese company posing as a Canadian company.

I cancelled my order 10 minutes after placing it requesting the charge be removed and they suggested giving me a credit instead. I told them they I wanted my money refunded and this is what I received back from them. They also want to charge me a shipping fee (which is ridiculous) as I cancelled the order). I am reporting this so others won't get ripped off.

---------- Forwarded message ---------

From: bella.xiong from Colabingo.com

Date: Fri, Feb 1, 2019 at 1:22 AM

Subject: Re: Re: Order *** Dear customer,

For your order: *** We are sincerely sorry for inconvenience to you.

We already cancel your order.

If you want a full refund $ 91.05 , we can also apply for you. But the refund time is very long, it takes 15 - 25working days. And shipping fee need to be afford by customers.

How about we give you $ 95 cash coupon, you can purchase for next time.

This will waste your time and effort.

If you feel that my suggestion is OK , please let us know.

Thank you for your support and understanding.

Have a nice day~

Best regards,

bella.xiong

Customer Service Team

www.colabingo.com

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