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Comfrt.com

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Comfrt.com Reports & Reviews (1)

- Oakland, CA, USA • Apr 02, 2024
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After purchasing a hoodie and sweatpants from this website I was unsatisfied with the quality of the product. When I went to return the two items, total of $126.00, I saw on their refund policy that they only offer exchanges or store credit on sale items. All items on their website are "on sale". No where during the checkout process does it state this or I would not have taken the risk in purchasing such expensive items. When I complained on their social media trying to warn other people I was blocked on Facebook and Instagram. Once I did further research into them I saw a lot of people have had similar issues or just never received the item and the company refused to replace the item. I also did a product review on their website which never posted because they don't allow anything other than 5 star reviews to be posted. The product is sub par quality and not as advertised. Also, they use brand ambassadors to endorse their products who then are supposed to get a portion of the sales.

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