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Computer tech support scam Reports & Reviews (8)

- Deerfield Beach, FL, USA • Mar 08, 2024
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GeekSquadservices     Order Confirmation   Dear User, thank you for Choosing us.

W­­­­­­­­­­­­­­­­­e­­­­­­­­­­­­­­­­­ ar­­­­­­­­­­­e­­­­­­­­­­­ plea­­­­­­­­­­­­­­­­­­sed­­­­­­­­­­­­­­­­­­ to­­­­­­­­­­­­­­­­ in­­­­­­­­­­­­­­­fo­­­­­­­­­­­­­­­rm­­­­­­­...⇄ you­­­­­­­­­­­­­­­­ that­­­­­­­­­­­­­­­­­ your­­­­­­­­­­­­­­­­­ Gee­­­­­­­­­­­­­­­­­k­­­­­­­­­­­­­­­­­ Squad­­­­­­­­­­­­­ Int­­­­­­­­­­­­­­­­­­­ern­­­­­­­­­­­­­­­­­­...⇄ Secu­­­­­­­­­­­­­­­­­­­rity­­­­­­­­­­­­­­­­­...⇄ subsc­­­­­­­­­­­­­­­­­­­ripti­­­­­­­­­­­­­­­­...⇄ ha­­­­­­­­­­s­­­­­­­­­­ been­­­­­­­­­­­­­­­­­­ su­­­­­­­­­­­­­­­­­­­cc­­­­­­­­­­­­­­­­­­­...⇄ ren­­­­­­­­­­ewe­­­­­­­­­­d­­­­­­­­­­ for­­­­­­­­­­­­­­­­­­­ 1 year­­­­­­­­­­­­­­­­­­­s.­­­­­­­­­­­­­­­­­­...⇄ aut­­­­­­­­­­­­­­­­o-d­­­­­­­­­­­­­­­­ebi­­­�...⇄ payme­­­­­­­­­­­­nt­­­­­­­­­­­­ met­­­­­­­­­­­­hod­­­­­­­­­­­­ has­­­­­­­­­­­ bee­­­­­­­­­­­­n­­­­­­­­­­­­ su­­­­­­­­­­­cc­­­­­­­­­­­es­­­­­­­­­­­sf­­­...⇄ pr­­­­­­­­­­­­­­­­­­­­oc­­­­­­­­­­­­­­­­­­...⇄ yo­­­­­­­­­­­­­­­ur­­­­­­­­­­­­­­­ ne­­­­­­­­­­­w­­­­­­­­­­­ renewa­­­­l­­­­­­­­­­­­­­ da­­­­­­­­­­­­­te­­­­­­­­­­­­­ is­­­­­­­­­­ 08,­­­­­­­­­­­­­­­­­ March,­­­­­­­­­­­­ 20­­­­­­­­­­­­­24­­­­­­­­­­­­­.

  

  Please find the order details below.     Order #02-000122079

Order Date: 03/08/24, VIEW / PRINT INVOICE  

Payment Method         VISA **0466568090   Transaction ID:_      6AG09813VK834164F      Transaction date:_ March 08, 2024

SENDER :_            GeekSquad   Billing team

RECIPIENT:_         GeekSquad Premium user,

     

QTY.Item PriceSubtotal    GeekSquad Home Subscription Plan 1$349.99$349.99

 Subtotal $349.99Shipping & Handling $0.00Tax $0.00Grand Total $349.99 

 Paid Order Receipt   For more Information and queries feel free to Contact us at +1(833) 274-63O4, Monday-Friday 6am-5pm PST, Saturday.    Please note it may take a little while for this payment to appear in the Activity section of your account.

  Get more Details Reach our Customer Support +1(833) 274-63O4

              

Need to cancel?

Payment method required if enrolling in a free trial. If not cancelled by the end of your trial period, your payment method will be billed and auto-renewing subscription will begin.

• Your subscription begins when your purchase is completed (or otherwise, when your payment is received).

• You must download and install on each device, or complete enrollment to get protection. Special offer(s) may expire at any time at Geek Security discretion.

• By subscribing, you are purchasing a recurring subscription which will automatically renew.

• The price quoted today is valid for the offered introductory term. After that, your subscription will be billed at the applicable monthly or annual renewal price here. The price is subject to change, but we will always send you a notification email in advance.

• You can cancel your subscription here, or by contacting Member Services & Support . For more details, please visit the Refund Policy.

• Your subscription may include product, service and/or protection updates and features that may be added, modified or removed subject to the acceptance of the License and Services Agreement.

• The number of supported devices allowed under your plan are primarily for personal or household use only. Not for commercial use. If you have issues adding a device, please contact Member Services & Support.

• Not all products, services and features are available on all devices or operating systems.

 System requirement information on Geek Support. Geek Family, Geek Parental Control, Geek Cloud Backup.

For questions or complaints queries, you can contact our Customer agent:+1(833) 274-63O4

Best & Regards

GeekSquad Support LLC.

   GeekSquad Support | 345560 Cover Street, Long Beach CA 9565678 United States Please be sure to add GeekSquad Support to your address book.

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- Edneyville, NC, USA • Feb 21, 2024
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I received an email stating that a service I had subscribed to was due for renewal. At the bottom of the page there was a customer service number which I contacted, the person who answered had a very thick Hispanic accent and pretended to try to be helpful up to the point where, when I complained that I had never initiated such a transaction, he became more insistent that I give him information, at which point I hung up and researched. I see that a number of people have already reported Windows Defender as an illicit site.

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- Miami Beach, FL, USA • Feb 01, 2024
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Renewal date: Feb 1, 2024

Hello member,

We are pleased to serve you as a registered customer.

Right now, your Security 360 with Life lock plan will automatically renew for the following three years in ACCORDANCE with your Security subscription. Your protection-linked Visa card has been billed $539.97 in total for the renewal service.

Order iD: 875442. Renewal Id: GTR8452GHY582. Renewal amount: $539.97 (179.99/Year). Description: Security 360 with Life Lock

1 805 633-0564. Thanks, Team Billing

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- Suisun City, CA, USA • Jan 31, 2024
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Email was sent for purchase of 395.95 under my name from florida. I called number mcafee but all i can hear was many hindu males talking so i hanged up. Stating my IP address was compromised from a computer i have not used a computer in 4 months its been off. Then they said my email [email protected] was compromised and attempted for personal bank info but never stated his name or best contact number to me at start of call . He was more then willing to remotly look into my computer i said NO and hung up.

Other was a text message from +17712180331 stateing

ERIC TELLOCOSTA We've made several attempts to get in contact with you in regard to your outstanding balance. We need to speak with you today or your account can be frozen for payment. Unfortunately, we do not respond via text but you can call us at 210-390-6273. Call to remove number.

No buisness or email or address given. They dont state what its for or leave voicemails.

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- Boca Raton, FL, USA • Dec 27, 2023
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I called Norton to ask for a refund. He had me type a website into my computer to delete the program he was inside my computer. He said for me to type in 300 dollars to get my refund. Next thing I knew there was 300000 pending in my account. The man said I should get a money transfer for 29700 and wire it to them. I shut down my computer and the 300000 went away. Not showing in my account or pending it just went away. The man keeps calling me and harassing me.

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- Saint Paul, MN, USA
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Was transferred to this business via a call to Hewlett Packard while experiencing a problem downloading drivers for a new computer. The prompted method prescribed by HP resulted in an error and I was directed to call 8445490649. I was put in contact with a technician, Sherman Wyatt, who did some research and informed me of several malware problems in my desktop computer which prevented the requested downloads of software and drivers which would enable my new printer to operate. A thorough cleanup was required at $199.99 plus tax. Then I was referred to Jeremy at 8008679181 who accomplished all of the corrections needed and resulted in fixing my problem. I had to pay by check through the internet, which I thought strange but complied. Then the bite was put on me to purchase their firewall protection costing $386 and upward, depending upon the length of the contract, which I refused. I think I got the service that I paid for at $199.99, (exorbitant or not?) but the business tactics seemed very strange to me.

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I received this email out of the blue telling me that I had made a purchase from 'Geek Squad Tech Support' on the same day the email was received, and then thanking me for paying in a timely manner. It also stated that the details would show in my account statement within 1 or 2 business days.

The 'From' line of the email referenced my name followed by the scammers email address in parenthesis.

The last line of the email gives the auto renew terms of the contract and the number to call to cancel the membership.

I believe this to be a phishing scam to gather credit card information from unsuspecting victims.

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The email consists of a confirmation receipt with a confirmation number stating that the McAfee computer protection is paid for for 2 years. It has not address or website information. Payment says “auto debit”.

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