Constituient.com Reports & Reviews (3)
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Country United States
Victim Location IN 46062, USA
Total money lost $40
Type of a scam Other
Scammer's website www.constituient.com
Scammer's email [email protected]
Country United States
Victim Location CA 90802, USA
Total money lost $125
Type of a scam Online Purchase
It took 25 days for my order to arrive, which was much longer than I anticipated. When the items finally arrived, I was shocked by the poor quality and incorrect sizes.
Since November 3, 2024, I have sent several emails requesting assistance, including asking for the address to return the items for a full refund, as stated in their online return policy. However, their responses have been unhelpful. They informed me that returning the items would be too expensive and suggested I either give them as gifts or accept $12 in exchange for keeping the merchandise.
The company's return policy clearly promises a 100% refund, yet they have refused to provide the necessary return address, effectively blocking my ability to send the items back. In their latest email, they asked me to send images (in JPG format) of the products and the SKU QR code to identify the issues. I complied, but their response was merely an apology for any inconvenience, stating that the merchandise has been a top seller.
Despite providing the requested images, they continue to send unreasonable emails without addressing the actual issue or giving me the return address with the refund label. This lack of accountability for the poor-quality products and their failure to honor the return policy has added to my frustration.
Their website lists the following address: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX, but they instruct customers not to send anything there. The phone number provided is 447418316950, but I have tried calling with no answer.
I feel misled and deeply frustrated by this entire transaction. The company's refusal to honor their return policy, coupled with the poor quality of the products, has left me extremely dissatisfied.
Scammer's email [email protected]
Victim Location VT 05151, USA
Total money lost $25
Type of a scam Online Purchase