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[email protected] Reports & Reviews (7)

• Aug 22, 2024

First Step Servicing same company as D&D Financial! 3295 River Exchange Dr, Ste #242 (second floor), Atlanta GA 30092! Don't pay them! Call the FTC and BBB first. Most of what they have is This is old debt. They use fake names but Dana Pennick & Hakim Peay are the owners. You can catch the stripper DON'T PAY THESE PEOPLE! THEY ARE SCAMMERS!

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• Mar 01, 2024

I think they tried to scam me once and I blocked the number. They called me again at work from a different Atlanta number and say I took out payday loan from EZ Money. They had my old address and old bank I was with but somehow had my new number. They said I owed $2000 at first but then sent an email saying it was around $1600. But they said they could settle for $1067. I told them I needed to research this and find out. The lady got paranoid when I found out it was an Atlanta area code and thought I was asking for their address. And I didn’t I just confirmed where they were calling from. Stay away from these scammers please. And research their PO Box and email address when and if they send you an email.
They tried to sue over a payday loan I didn’t take out.

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• Aug 16, 2024

The company is D&D Financial/ D&D Financial Processing, Inc. They also use [email protected]
Owner is Dana Pennick and (Hakim Peay). Their physical address is: 3295 River Exchange Dr, Ste #242 (second floor), Norcross GA 30092

- Bloomington, IL, USA • Jan 10, 2024

I received a call on 1/10/24 and missed it. I called back and upon calling they immediately asked if I was Leslie Ehresman. They jumbled through their name very quickly from who they were calling for. They want on to paint a story that I took out a payday loan from EZCorp EZ Money in the past or a cash advance that I never paid back. They started listing of my personal info that was some more than a decade out of date. All could easily be found online. I've never received a cash advance or pay day loan. They wouldn't even tell me where I applied and said they couldn't offer any validation of debt. They said if I did not come up with a solution today with them they would be filing in court to sue me for the debt and it would go from $814 to over $3,000. I understand consumer rules and I began asking questions, they refused to comply. Sent me an email that was not professional, that purely came from outlook.com, there was nothing specific. The person and corporation listed can't be found anywhere. It is clearly a scam.

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- Harker Heights, TX, USA • Dec 28, 2023

This is the email I got. I removed my personal info from it for safety.This confirmation letter serves as your written verification for the terms of this agreement that have been authorized on the above referenced debt. Any variation to the provisions outlined in this letter without consent from this office may nullify this offer. Upon clearance of your final payment, we will issue you a release letter to your email specified on file. The total amount authorized including $15.00 processing fees in the following payments below.

12/29/2023 - $100

01/29/2024 - $100

02/29/2024 - $100

03/29/2024 - $100

04/29/2024 - $100

05/29/2024 - $100

06/29/2024 - $100

07/29/2024 - $100

08/29/2024 - $100

09/29/2024 - $100

10/29/2024 - $100

11/29/2024 - $100

12/29/2024 - $100

01/29/2025 - $100

03/01/2025 - $100

04/01/2025 - $0.1

There is a $35.00 late fee for all late payments recovered or rescheduled after the day it was originally due and $50.00 fee for skipped months and Chargeback payments.

A receipt for each payment will be e-mailed to you for your records.

Upon your final payment posting we will issue you a legal liability letter immediately by e-mail and your personal information will be destroyed.

At any time, you breach this agreement we have a right to revoke your account without notice.

Please be advised this documentation does not support the debt is paid to a zero balance.

REFUND POLICY:

You are eligible for a full refund within 90 days of your initial payment. We have the reserved right to revoke your refund request after the 90-day period. You will receive the credit to your account within 3-5 business days, depending on your card issuer’s policies.

This is an attempt to collect a debt and any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.

Sincerely,

Accounts Receivable

CONFIDENTIALITY NOTE: This message and any attached files transmitted with it are intended for use only by the individual or entity to which it is addressed and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication, or taking any action in reliance on the contents of this information is strictly prohibited. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

The debt they are saying I acquired was apparently in the time frame of 2013- 2018 with EZ corp EZ money I never took out a loan with them.

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- Maple Shade, NJ, USA

I was contacted by a “mediation company” claiming i have a pay day loan from EZCorp EZ money. I have never taken out a pay day loan. Rep Jamie Williams stated i could pay the $1080 in mediation with them or get subpoenaed to court. The name the company used was First Step Servicing Inc. numbers for them are 855-485-6516 and 470-668-5299. I requested a validation letter and she stated she can only send electronic communications. Sent from [email protected]. Address P.O. Box 551236 Atlanta GA.

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- Torrington, WY, USA

Initial contact was made calling my parents phone number and not mine and with a call back number that can no longer be contacted through. I've had my current phone and address for close to a decade, but they claimed they did a "deep" search for me. I was threatened with a pending legal civil suit against me and check fraud for a payday load originating from EZ Corp/EZ Money that I never initiated. Also, said that EZ Corp/EZ Money sold my assumed debt to a collections agency and that they were contacted to mediate for them to get the money. When asked for proof of the infraction on the unpaid loan, I was told the paperwork for their initial contact was based on the last address they had on file for me. I haven't resided at that location for 11 years. In that time frame a debt collection agency would know where and how to contact you for said debt. I was further unable to get any physical proof of taking out this loan from them (in any form other than her word) and every time I tried to speak the woman would talk loudly over me and tried to drown me out from asking more questions. They gave me my own personal information, to include my phone number, current address and SSN. If they had my current information, they clearly don't know how to use it to contact a person with legitimate contact and proof. They further informed me that if I took this to court, I would be liable for a large amount of money, damage to my credit, etc. They spoke on paying the large amount and when told no, they offered two more options. The options were to pay the large amount from the "initial debt" borrowed, a slightly lower amount that could be paid in monthly installments or settle for a last-ditch amount that seemed doable. With each option they put you on hold to "speak to their supervisor" to see if they'll take it. When further asking more questions, the woman continued to get louder, hollering over me and to further berate and blame me for the problem, that a judge wouldn't care, would rule against me, and continued to ask me if someone lived with me, if I had children and if I was married. If someone who "really, really knows you" had my personal information and even knew where I worked. All information that can be derived from reverse phone lookup sites. Still haven't gotten a copy of anything at all. Once they're done with getting ahold of you whether you comply or don't you can no longer call the local phone number they called you from or give to connect with them. It continues to ring. There are false emails of a company that exists but this information is copied from the internet and looks pretty legit, but with slight differences. Again, these go nowhere. They will send you a DocuSign document that will ask you to initial and sign with your signature in order to get even more information from you. They also speak so fast as to get you to not know/hear everything they are saying and not catch pertinent information.

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