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Crown Carlton Concierge

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Crown Carlton Concierge Reports & Reviews (2)

On July 23/19 I was contacted by a man who called himself David, who represents a company called Crown Carlton Concierge (CCC). He said my resume came across his desk for a customer service/personal assistant role. He briefly explained that the role involved taking care of errands for executives and the wealthy such as picking up groceries, prescriptions, dry cleaning, paying bills and other such tasks. I would be paid $200-$400 per assignment and could do up to eight assignments per week. He further explained that if I were to successfully complete a three-day probationary period that I would be given an employee account and login to pick from a list of available tasks weekly, making my own schedule. He explained that gas and other expenses would be paid for by the company and when I was officially hired, I would be paid by direct deposit. He then asked if that would interest me, and I said yes.

He told me I would receive direction from, communicate with and send photos of records to HR using WhatsApp. He explained I would be getting more direction in a package he would be sending me on Thursday, July 26/19. He welcomed me to the team, said it was good to have me on board, he looked forward to working with me and we briefly discussed dress attire. The call ended there.

On Thursday, July 26/19 I received a Purolator package that contained; A draft/draft customer copy from the National Bank of Canada in the amount of $7,787.23. A notice on CCC letter head with directions on how to confirm receipt of the draft, signed by Rachel Burk, Financial Co-ordinator for CCC. The letter request that I call David Bradley to confirm receipt of the funds, warning a stop payment would be placed if I failed to contact him. I called him and confirmed receipt. He said I would be doing two assignments and would be paid a total of $400 for these assignments. He instructed me to go to the bank and to call him when I arrived for more direction. I proceeded to the bank, called him on arrival and he then told me that the bank should not hold the draft as it was verified funds. He advised that if any questions were asked to say it was for a personal settlement. I was then instructed to withdraw $4750 and call him back after.

I proceeded into my bank and spoke to a teller to deposit the draft. She suggested that because I had enough money in my account for the withdrawal that I could deposit it without verification. I insisted she call to verify as I was not interested in spending my own money. She called the bank with me present and verified the draft. After it was verified, I asked to withdraw $4750. I then called David as previously instructed, he advised that I would be contacted by Lisa in HR and I would be paying some bills. He also asked to be called again when I arrived at the second location. Lisa messaged me on WhatsApp. She sent me a QR code to use for the bill payment and that David would walk me through it. I called David when I arrived and he again told me I would be taking care of a bill payment, asked if I was familiar with Bitcoin and I said yes. I then asked what kind of bills are being paid through Bitcoin? He said that the client settles his donations in this way for non-profit organizations. It was at this time I began to feel uncomfortable and suspicious but excused it, thinking my other assignments would legitimize the job.

I proceeded with the process of purchasing and sending the Bitcoin using the QR code sent to me by Lisa and confirmed the completion of the task with a picture of the receipt to Lisa and another call to David, as requested. I was then told by David I would receive more instructions from Lisa to purchase baby items. Using WhatsApp, I was sent some pictures and a list of the items that I was to purchase, with amounts – to be donated to the Children’s hospital. I asked for direction on where to drop it/in who’s name/to whom and was advised to donate it to the information desk in the name of that on the draft. I then purchased the items, or the closest to what I was asked to buy by Lisa and proceeded to the hospital. I had received a message from Lisa advising of my next bill payment of $2080 and that she would be sending the next QR code. A lady named Sheri, representing another role in the company answered when I called David to confirm my arrival at the hospital. She sounded very professional and this rested some of my suspicions. I confirmed that I was to donate this stuff from Jason (name on draft) and that the hospital would advise me on the process. I proceeded to donate to the hospital and was asked to complete paperwork. When I messaged Lisa for the info to complete the form she changed her advice and told me to just donate in my name. I again started feeling suspicious but did as she directed.

Upon returning to my vehicle I called David to discuss my concerns with the next assignment. I explained to him that this draw would put me over my daily limit and I would need to talk to another teller. I expressed to him that it was weird and he said he would call me back. Sheri called me back from David’s number and explained that she understands my concern but that this was the process, each assignment required a separate draw to avoid confusion. She added that these are verified funds for a vehicle purchase and that I should not have to explain that to the bank but could if need be. She directed I withdraw $2850.

I proceeded to the bank and withdrew the $2850 as directed. This was a bit of a process as the teller assisted me to arrange my account in order to withdraw the amount around my daily limit. I proceeded to purchase and send $2080 of Bitcoin as per Lisa’s previous message using the QR code she provided. I then called David to confirm the assignment was complete and sent a picture of the receipt to Lisa as directed. I was asked if I was available for more assignments the next day and I said yes. After all these tasks were done, I was left with $825 and now on the hook for the full amount of the draft. It turns out that the draft was a counterfit and the phone number on the draft was changed to the scammer's number. When the teller called to verify the draft, they were actually speaking to the scammers. 4 days later I was notified by the bank (actuall days drafts take to verify funds) that the draft was a fake.

Company called and had pulled my resume off of indeed. Said I met all the criteria that they are looking for. Told me the job entailed anything from running errands for people to planning wedding. They called me on 07/18/2019 and the very next day at 9am, I had Purolator delivering an envelope. In it contained a bank draft for $7787.23, $7000 for the assignment and the rest was my pay. They have called me numerous times asking when I can start as they have a client sitting in the office waiting on me. No back ground check/police check etc..

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