Crunch Forcer Reports & Reviews (35)
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Wed 1/6/2021 5:12 PM
Hi Aida,
Thanks for reaching out and we're truly sorry for the inconvenience. We haven't heard from our shipping partner yet.
However, I agree that it's taken so long. We will investigate this matter. Your order might be lost in the post, and if that's the case, we will send you a replacement as soon as possible. Please understand that we do not have control over the package once we hand it over to the courier.
We sincerely apologize and will keep you updated as your order progresses.
Rest assured, your order will be delivered!
Maicy
Crunch Forcer
Customer Support
On Wed, 6 Jan at 12:35 PM , aida hadzalic wrote:
HI, I just waiting for you one month did you check my order with supplier and what happen, please give me answer about my order.
Thank you
From: Crunch Force LLC
Sent: Monday, December 7, 2020 10:59 PM
To: [email protected]
Subject: Re: Email Inquiry by Aida Hadzalic
Hi Aida,
We apologize for not getting back to you sooner!
I'll check with the supplier regarding that status of your item.
I'll get back to you with updates. Thank you!
Maicy
Crunch Forcer
Customer Support
On Mon, 7 Dec at 4:22 PM , aida hadzalic wrote:
HI, I am sorry but you not answer my question, you and your company should check what happen with my order I told you the tracing numbers is not even work in first week when I order, for 5 month your answer are only sorry the package is left our warehouse and you going to forward to accounting department, you send me the same emails with no help at all, I ask you couple weeks ago for email from accounting department yours answer is sorry the package left warehouse, if you not give me answer for next 5 day you force me to call bank and BBB to check your company
From: Crunch Force LLC
Sent: Thursday, December 3, 2020 4:14 PM
To: [email protected]
Subject: Re: Email Inquiry by Aida Hadzalic
Hi Aida,
We are sorry your order is taking so long to arrive!
Unfortunately, we cannot process any order cancellations or refunds as your order has already left our warehouse.
But I will still go ahead and forward your concern to our accounting department. It's not guaranteed and is still subject for approval . You will receive an email confirmation once your request has been processed.
Thank you for understanding.
FOR 73.44
I HAVE YET TO RECIEVE IT.. IN YOUR RESPONSES:#1:; WE WILL TRACK IT DOWN::#2. Can't FIND PACKAGE..#3..WILL SEND MONEY BACK..I FINALLY SAID I WANT MY MONEY BACK.. STILL WAITING...YOU ARE ONE WORTHLESS BUSINESS.. JUST A BUNCH OF THIEVING SCAMMERS.. I'M GOING TO POST MY MESSAGES AND PICTURES OF YOUR ADVERTISING AND EXPOSE YOUR SORRY SCAM
.
.
.
It's so unfortunate that you thought of us that way.
Please also understand that we don't have control over the package once we handed them to the courier. Also this whole pandemic situation may add up to the delay of delivery.
We will send you a replacement item if we must, just to make sure you receive what you paid for.
Please bear with us. We are trying our best to reach a compromise with you as a valued customer. We're asking for your patience and understanding on this matter.
Thank you so much!
Maicy
Crunch Forcer
Customer Support
On Thu, 31 Dec, 2020 at 2:31 PM , Naom Nuru wrote:
We have been contacting your support @crunchforce multiple times but it is frustrating or fruit less. Our order is not yet arrived and we do believe this time it is scams likely or fraud . We are planning to move out from this address at the end of January 2021. At this point we are kindly requesting our money refund as soon as possible.
We will look forward to hearing from you soon
Best regards
Lubaba & Omer
Sent from Yahoo Mail on Android
Crunch Force LLC powered by Freshdesk 12148:1383169
Show less
Country United States
Type of a scam Advance Fee Loan
Initial means of contact Not applicable
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Social media (e.g., Facebook)
Below are the initial and a few of the recent correspondences with this company...
Crunch Force
ORDER #15230
Thank you for your purchase!
Hi Patrick, we're getting your order ready to be shipped. We will notify you when it has been sent.
View your order
or Visit our store
Order summary
All-Purpose Rinse-Free Cleaning Spray × 1
$19.99
Subtotal
$19.99
Shipping
$5.95
Taxes
$0.00
Total
$25.94 USD
Crunch Force
ORDER #15230
Your order is on the way
Your order is on the way. Track your shipment to see the delivery status.
View your order
or Visit our store
USPS tracking number: 92748927005319010003127536
Items in this shipment
All-Purpose Rinse-Free Cleaning Spray × 1
If you have any questions, reply to this email or contact us at [email protected]
Hi Patrick,
We are sorry your order is taking so long to arrive!
We are currently experiencing setbacks due to extremely high order volume and also due to COVID-19 or Coronavirus, there has been an influx of delays and complications. Although upon checking, your order has been shipped and is currently in transit.
You may track your package here: https://t.17track.net/en#nums=92748927005319010003127536
Please allow time for your tracking to update. We do have cases where the tracking may not update but item will still arrive on time. As of the moment, delivery may take up to 28 business days, and in rare cases 30+ business days. But rest assured your items will be delivered.
Your patience is much appreciated. Keep safe!
Maicy
Crunch Forcer
Customer Support
On Fri, 21 Aug at 1:11 PM , Info wrote:
ORDER #15230
I placed my order on July 7, 2020. It is now August 21, 2020 and I still have yet to receive it. When should I expect delivery?
Mr. Patrick Omar Crooks
Crunch Force LLC powered by Freshdesk
Hi Patrick,
We sincerely apologize for the delay and inconvenience.
Please bear with us as our system is currently updating. New tracking numbers will be sent out within 24 hours. And information will be made available shortly after.
We kindly ask you to extend your patience a little longer as we are waiting for the complete system update.
Thank you so much.
Maicy
Crunch Forcer
Customer Support
On Mon, 31 Aug at 12:40 PM , Info wrote:
This is highly unacceptable!
On 2020-08-22 9:08 am, Crunch Force LLC wrote:
Hi Patrick,
We are sorry your order is taking so long to arrive!
We are currently experiencing setbacks due to extremely high order volume and also due to COVID-19 or Coronavirus, there has been an influx of delays and complications. Although upon checking, your order has been shipped and is currently in transit.
You may track your package here: https://t.17track.net/en#nums=92748927005319010003127536
Please allow time for your tracking to update. We do have cases where the tracking may not update but item will still arrive on time. As of the moment, delivery may take up to 28 business days, and in rare cases 30+ business days. But rest assured your items will be delivered.
Your patience is much appreciated. Keep safe!
Maicy
Crunch Forcer
Customer Support
On Fri, 21 Aug at 1:11 PM , Info wrote:
ORDER #15230
I placed my order on July 7, 2020. It is now August 21, 2020 and I still have yet to receive it. When should I expect delivery?
Mr. Patrick Omar Crooks
Crunch Force LLC powered by Freshdesk
Crunch Force LLC powered by Freshdesk
Hi Patrick,
We once again apologize for the inconvenience.
Due to large volume of transactions, system update is taking longer than expected.
Let me check with our shipping partner if they can provide updates on where your package is at the moment.
Please bear with us. Thank you.
Maicy
Crunch Forcer
Customer Support
On Wed, 16 Sep at 5:38 PM , Info wrote:
Good afternoon...
I have yet to receive the new tracking number that you said I would receive 24 hrs after our last email...
I have yet to receive my package...
What is the status...
On 2020-09-01 8:39 am, Crunch Force LLC wrote:
Hi Patrick,
We sincerely apologize for the delay and inconvenience.
Please bear with us as our system is currently updating. New tracking numbers will be sent out within 24 hours. And information will be made available shortly after.
We kindly ask you to extend your patience a little longer as we are waiting for the complete system update.
Thank you so much.
Maicy
Crunch Forcer
Customer Support
On Mon, 31 Aug at 12:40 PM , Info wrote:
This is highly unacceptable!
On 2020-08-22 9:08 am, Crunch Force LLC wrote:
Hi Patrick,
We are sorry your order is taking so long to arrive!
We are currently experiencing setbacks due to extremely high order volume and also due to COVID-19 or Coronavirus, there has been an influx of delays and complications. Although upon checking, your order has been shipped and is currently in transit.
You may track your package here: https://t.17track.net/en#nums=92748927005319010003127536
Please allow time for your tracking to update. We do have cases where the tracking may not update but item will still arrive on time. As of the moment, delivery may take up to 28 business days, and in rare cases 30+ business days. But rest assured your items will be delivered.
Your patience is much appreciated. Keep safe!
Maicy
Crunch Forcer
Customer Support
Crunch Force LLC powered by Freshdesk
Crunch Force LLC powered by Freshdesk
Crunch Force LLC powered by Freshdesk
Crunch Force
ORDER #15230
Your shipping status has been updated
The following items have been updated with new shipping information.
View your order
or Visit our store
Tracking number: YYGPH0000016814YQ
Items in this shipment
All-Purpose Rinse-Free Cleaning Spray × 1
If you have any questions, reply to this email or contact us at [email protected]
Hi Patrick,
Thank you for reaching out. Upon checking your package has just been returned to sender due to insufficient address.
May I verify your shipping address and I'll request for your order to be redelivered.
Thank you for your cooperation.
Maicy
Crunch Forcer
Customer Support
On Mon, 19 Oct at 1:44 PM , Info wrote:
It's been over 3 months and I still haven't received my order...
Can someone please tell me what's going on?
I've ordered and received packages from various vendors and none of them are having the same problems as you are...
What's going on?
Hi Patrick,
We're truly sorry for the mix-up and inconvenience. Let me check with logistics what might have happened!
I'll also request for a replacement item to be sent to you.
Thank you for understanding!
Maicy
Crunch Forcer
Customer Support
On Wed, 21 Oct at 12:00 AM , Info wrote:
This doesn't make any sense at all.
The address listed is one of my home addresses.
There should be no issue being that everything I order is delivered to the same address I provided to you!
Furthermore, How can my order be returned to sender and no one reaches out to me to let me know?
This doesn't make sense at all!
Do you see how long it has been?
This is completely unacceptable!
My address is 922 east 169th street #4D Bronx, NY 10459
When should I expect delivery this time?
On 2020-10-20 10:57 am, Crunch Force LLC wrote:
Hi Patrick,
Thank you for reaching out. Upon checking your package has just been returned to sender due to insufficient address.
May I verify your shipping address and I'll request for your order to be redelivered.
Thank you for your cooperation.
Maicy
Crunch Forcer
Customer Support
On Mon, 19 Oct at 1:44 PM , Info wrote:
It's been over 3 months and I still haven't received my order...
Can someone please tell me what's going on?
I've ordered and received packages from various vendors and none of them are having the same problems as you are...
What's going on?
On 2020-08-22 9:08 am, Crunch Force LLC wrote:
Hi Patrick,
We are sorry your order is taking so long to arrive!
We are currently experiencing setbacks due to extremely high order volume and also due to COVID-19 or Coronavirus, there has been an influx of delays and complications. Although upon checking, your order has been shipped and is currently in transit.
You may track your package here: https://t.17track.net/en#nums=92748927005319010003127536
Please allow time for your tracking to update. We do have cases where the tracking may not update but item will still arrive on time. As of the moment, delivery may take up to 28 business days, and in rare cases 30+ business days. But rest assured your items will be delivered.
Your patience is much appreciated. Keep safe!
Maicy
Crunch Forcer
Customer Support
Crunch Force LLC powered by Freshdesk
Crunch Force LLC powered by Freshdesk
Crunch Force LLC powered by Freshdesk
and so on and so forth...
Running this scam. I would like to get my money back .ASAP!
Country United States
Type of a scam Counterfeit Product
Initial means of contact Not applicable
"Maicy
Crunch Forcer
Customer Support
On Mon, 5 Oct at 9:05 AM , arun desai wrote:
I think this is getting ridiculous! a customer has to wait 2 months + to get his shipment. On top of that you have the audacity of telling me that you cannot cancel or refund my money. Are you running a scam or what. You have been giving me all sorts of reasons covid 19, various shipping companies etc. You are preying on people who have earned their money hard. Rest assured It is time for me to report your company to the better business bureau & consumer bureau. Never in my life again will I order another item from your organization.
Arun Desai
On Wed, Sep 16, 2020 at 10:46 PM Crunch Force LLC wrote:
Hi Arun,
We are sorry your order is taking so long to arrive!
Unfortunately, we cannot process any order cancellations or refunds as your order has already left our warehouse.
Please note that as of the moment, packages may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts.
Meanwhile, our system is currently updating. New tracking numbers will be sent out within 24 hours. And information will be made available shortly after.
We kindly ask you to extend your patience a little longer as we are waiting for the complete system update.
Thank you so much.
Maicy
Crunch Forcer
Customer Support
Friends, this is the height of scam. They also removed the ad from facebook too. I had posted my review on that. Please be aware of this company. I pray that others don't fall into this trap. To compound misery , they only have an email address & the phone that does not work. Please be careful. I lost $69.00.
Total fake company. Do not buy from them