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Curvy Waves

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Curvy Waves Reports & Reviews (73)

- Cary, IL, USA • Mar 28, 2024
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Ordered from a reputable looking website. Paid for expedited shipping. 6 weeks later still have not received product or refund. Upon further review several other people had the same experience.

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I bought a bathing suit a couple weeks ago and still have not gotten a confirmation of the order shipping even when I've reached out 3 times. No response. I know I'm out $80 with no recourse, don't let it happen to you.

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I ordered 4 jump suits one size bigger as stated by the size chart for a baggies fit bak on the 3rd of January. I recieved the items about 3weeks later and they were 2sizes too small and the material was so thin, not as described at all. I havebeen calling and emailing both the [email protected] email as provided on the site for customer service since the 25th which was when my items finally arrived. I have also been emailing the info@prettylittlebikini as that is the email that was linked to where my charge was sent to on mypay and ofcourse now it comes back as an unusable email. The phone number is crap, it will ring busy bo matter what time of day you call and when you email the site email, you get an automated message stating 1-2 buisness days as if someone will email back and no one contacts you. I have emailed a total of 7 times and called I've lost count. This is a scam bs site... no actual customer service and the items are not what is listed.. save your money. I'm out $123 bucks!

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I ordered 4 jumpsuits on Jan 17 the website states order will process within 48 helrs and you will receive an email. The only emails you will receive are coupon orders for more items. The number listed to contact on website is always busy no matter what time you call. You put in an email to customer service it comes back and says you will receive an answer within 1-3 business day..no they do not. I have called my credit card company to dispute charges.

Fraudulent company
.do not order from them!

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Purchasd a suit and found it to be at least 2 sizes too small. Have written their so-called customer service 6 times without the courtesy of a reply!
DO NOT BUY FROM THEM!
TOTAL SCAM!

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I placed an order on their website over a week ago. When I placed the order, it was supposed to arrive by February 17, 2020. I went to go check the tracking and realized they never sent me a confirmation email which was supposed to be sent. They never sent me a tracking info for my package. I sent an email follow up the day it was supposed to arrive asking for a tracking number because it was supposed of already been there. No response. Since that time I’ve sent six more emails and no one has ever responded. I’ve called the phone number listed on the website a dozen times and it always is a busy signal. This website is an absolute scam. They do not have any actual product sales and there’s no customer service and they just steal your money

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I have tried calling there for a week the phone is busy every single day! I ordered my bathing suit over a month ago and still have not received it and every time I put it in the tracking it tells me cannot be found and I have sent more than five emails and no response!

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I actually did receive the suit I ordered, but the size is wrong and the COLOUR is totally different from the picture on the website. In addition, the bottom of the top piece is just the plain edge of the fabric-- it was not hemmed, which is rather cheap. I immediately followed what their website says to do for returns, which is to email. A week went by with no response. I emailed again, and another week has gone by with almost no response. I have tried calling the phone number listed a few times and it gives a busy tone no matter what time of day I call. I know that sometimes orders don't work out, but the size chart they give is completely different from the item I received. I am not one of those people who assumes a certain size from a company will fit me just because I ordered that size from another company. I took my measurements and went by the measurements. And the item I received does not match those measurements. Still I would be fine if they would just ANSWER me and refund my money, but to not be reachable by email or phone is just scammy.

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Ordered on March 13th got an email saying thank you for your order. Order number 8012. I emailed maybe times no answer. I was really excited to have a new swimming suit that would fit since I'm pregnant and was looking forward to it.. out almost $50 from money hungry mean people :(

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I ordered 2 bathing suits about 6 wks ago. They gave me a fake tracking ##..I emailed them 3-4 times..the last time stating that I would have the authorities investigate this scam sham. They never replied to any of my emails. I am hoping there is a lawyer out there that will file a class action lawsuit against the company and the owner...and make her/them pay all of us and she spend time in jail. Can you imagine how much money they have scammed from us?
I can't let this go. I work hard for my money! If anyone agrees with me and knows a lawyer...please comment in this section of complaints.
Susan S.

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I purchased a swimsuit from their website and after a month and a couple of emails, with no response, I still had not received it. I sent another email informing them that I just wanted a refund,no answer. They did provide a tracking number but it doesn't show up on anything. I tried to call a few times but no answer. I sent 3 more emails with no response still. I ended up having to go to my bank and they refunded the money for me. Please do not buy anything from this company. It's a scam.

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Well I wish I would have seen this before I ordered. I ordered a suit a month ago and haven't received it. I have sent several emails with no response. I guess I will have to go to my bank and see what they can do to help me. This is bull.

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I ordered two piece swimsuit from curvywaves on April 3. I was told in my order confirmation that it would be shipped in 1-3 weeks. It has not been shipped yet and I have requested a cancelation and refund 4 times now with no response and now I'm reading its all a scam what can I do?

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I ordered a swimset well over a month ago and was told it would be shipped within 1-3 weeks. It has not shipped as of now and I have requested a cancelation and refund 4 times so far.! What can I do?

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Is this going to solve anything .. This complaint? Am I finally getting a response? This company so quick to charge my account.. Yet all I got was a fake tracking number.. A customer service phone number that doesn't work and a customer service email that isn't legit. Dam scammers I gate that they can't get real jobs instead they robbing people that bust their butt at a real job like myself. I hope when all scanners get caught they rot in jail.

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March 21, 2021 I ordered 2 swimsuits from Curvy Waves, Melissa Aurora or whoever is behind the web for this company. March 22, 2021 payment was processed from my bank account. April 9, 2021 I received an email indicated the order had shipped and a tracking number was provided. The link for the tracking indicates No shipping record! I too have emailed twice with no response however, I continue to receive emails notifying me of specials, etc. I am contacting my bank today to try and get a refund.

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DO NOT USE/ORDER AND MORE FROM THIS COMPANY.

Ordered April 4 and still today 4/21/2021 no reply, phone number busy.
This isn’t fat to ANYONE for a company/individual to pull this on others.
I’m putting a STOP/Cancel payment on my acct/order. I’m not putting up with this Bs!

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ORDERED A TANKINI IN Jan & still waiting no response from email & phone number doesnt work! I'm so pissed

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I ordered a swimsuit from curvy waves the beginning of September. It is now, the end of October. And no swimsuit. I have sent two emails which received nothing back in return. Tried the phone number, the phone number is not a working number. I went to my bank, try to stop payment on the $38.94 I spent on the bathing suits, and that has been 2 weeks and I have heard nothing back either. This website is a scam!

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Very similar experience. I ordered one swim suit on June 11, got the email on June 12th saying because of covid expect 2 week delay... Its not October and nothing, emailed them to question no response. Weird thing I've noticed is that my tracking number has changed the first one said waiting to be shipped and the second one now says its on transit. At thus point i could receive a doll size swim suit and be happy just to get anything.

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