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Cyberghostvpn.com Reports & Reviews (2)

- Tupelo, MS, USA
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Created an account with CyberGhost VPN and paid for a year of service. Email containing login info was never sent, and after about a month I was logged out of every instance of the application. Every attempt to contact them has been ignored, I have no emails containing any recovery key or links to reset my password despite them saying so, and after finally managing to somehow reset my password, it immediately stopped working. I have no way to cancel my subscription as I cannot access my account.

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Pay for one year up front, get 6 months free. Liars!

Pay for one year up front with auto recurring get 6 months free. Lied again.

Charged every 12 months instead of every 18 months. I canceled ahead of the renew date but they have the money anyway.

You may notice the 18 month subscription to be billed every 12 months, not 18? I have never received the full 18 months 2 years in a row now.

I have enclosed one of the correspondence with paypal regarding cyberghost (Cleverbridge) please note the date. Renewal date was for the 19th as I canceled on the 18

after a bill statement was sent to my email box.

I have 2 other screen shots but was only permitted to send one.

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