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Cypress Bay Solutions

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Cypress Bay Solutions Reports & Reviews (2)

After experience problems with the equipment provided by CBS, I reached out to the company but was unable to reach anyone. After several days, I finally searched online for an alternative number and the results showed that CBS was permanently closed. In a panic, I quickly begin to search for another card processing company. After a few weeks passed and after I had already signed with another processing company, I reached out to CBS to find out that a third party customer service department was handling their inbound phone calls. They put me in contact with Victoria from CBS by email who then attempted to address my concerns but I had already signed with another company. She then sent me the information to close my account with CBS with a huge buyout fee that I thought was unreasonable considering that the only reason I was with another company is because I could not get in contact with anyone at CBS. I was then told that I could continue to pay 20-30 per month as a min charge until the contract expired. Well I eventually found out that the charges were over 100 a month even though I was not processing any payments with CBS. Again, I made several attempts to contact someone from the management team at CBS and no one would email me or return my phone calls. After two months of paying the fees I put a stop payment on my account and then someone from CBS called me from the collections department. Extremely difficult company to deal with and I strongly recommend anyone to not do business with this company.

- Miami, FL, USA

I spoke to a man by the name Marcus Harris who interviewed me by phone. He kept pressuring me to sign up for training but I said I need to think about it and review the website plus check with my family. He told me he would give me a day. He called me bk the next day and I didnt answer but called and left a message that I was still checking and will get back to him on Friday. . I also had another phone number 469-941-5957, Please note there was no address in website and the two phone numbers are not know by the ScamPulse.com.

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