Dabado LTD Reports & Reviews (1)
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Total money lost $70
Type of a scam Online Purchase
The third day after receiving the package when finally putting the received product to use was when the defect was noticed which immediately followed a call to report the need of a replacement.
I was informed by customer support to send an e-mail with the evidence of the damage and wait for instructions. I was then e-mailed that I could not return the product because the product was opened or possibly used due to the fact. I called and was then directed to their terms and conditions which states differently of only a process that serves RETURNS and no language is used to imply what steps to take if faulty or broken merchandise is delivered. I continued calling and the same results - customer support continues to inform me the exact wording of their terms and conditions.