David Johnson (Dave Johnson) Reports & Reviews

David Johnson (Dave Johnson) Reports & Reviews (22)

Victim Location 30349
Total money lost $1,000
Type of a scam Tech Support

Rec'd call April 30, 2018; advised may have trojan/hackers on my laptop that may affect laptop(2), emails, cell phones, internet router, printer, TVs, etc. and may also affect bank/credit cards. He stated I paid $799 on May 5th 2016 or 2017 to Instant Resolve (vendor for Microsoft) for 3-year service agreement. He requested and obtained access to computer and showed me csrss (?) in Task Manager, and stated that it was a trojan and that all virus protection had been "stopped". Also stated, Anti-Hacking Corporation is a gov't obtained company that would be working on my problem because nothing was wrong with the computer; therefore, he (Instant Resolve Inc.) could only help if something was wrong with computer. He placed me on hold and contacted Anti-Hacking for help. Requested I obtain $499 Google Play card so that Anti-Hacking could install McAfee Norton on each affected item. I purchased two $500 cards, scratched and provided serial numbers via phone; additional cards were not purchased. On May 1, 2018, he called and asked if I had obtained the additional cards. Since I had not, he stated nothing could not move forward because Anti-Hacking had prepared for ALL items (including funds) to be completed. I asked if the $1000 could repair the main items affected. Stated that would not work and no further attempt would be made and funds were lost. I would supposedly, be refunded $499 from Instant Resolve because they could not fix problem; and funds on google cards would be refunded to my credit account after resolution was obtained by Anti-Hacking Team Corp., who would only need to use $499.99 to purchase and install Norton McAfee on each devise ($499 x 4).

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