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Deardoc Reports & Reviews (2)

• Jun 30, 2024
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DearDoc called my business under the guise of WebMD, and started collecting information about me & my business to be featured on WebMD free of charge. After 30 min, they bully me into signing a contract with who they reveal themselves to be: DearDoc, a software company, promising an AI chatbot for my website.
The contract auto-renews without notice, and they will keep billing you without your permission in higher amounts. There is no way to cancel.

Have not used service since 10/31/23 when I disabled it from my website.
Original contract: $2700
Renewal fee: $2,969.42 (March 2024 charged)

They will not give me a refund or cancel my subscription.

Services listed on the original contract were not rendered for the full 12 months. WebMD- my profile never created, its a free version and my profession is wrong. Google Integration was a waste of money, we already have google chat. Can’t get it off my google listing after repeatedly reaching out to DearDoc.

False advertising: “AI chatbot” uses no AI technology. It is a simple menu with scripted questions and answers that I had to write myself, and this info was already on my website.

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- Oak Harbor, WA, USA
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They say they want to interview the doctor to get information about them and their practice for a magazine. Then instead they collect information and try to sell you a service. They collected information about my practice as part of what I thought was an interview.

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