Designs by Curlee 2024 Reports & Reviews

Designs by Curlee Reports & Reviews (10)

• Mar 05, 2024

Scammer's phone +1 (832) 906-6484
Scammer's website designsbycurlee.com
Scammer's address 18045 W Little York Rd., #16 Katy, TX 77449, USA
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Social media (e.g., Facebook)

FRAUD

Initiated an order with them in Oct 2023. Final payment of over $1200 for a dog kennel was paid out in January 2024. After multiple emails and calls no updates with this business other than excuses. The "business owner" is great at defending himself and bashing his already paid customers on social media but yet doesn't put in the time to respond back via email or even show any sort of production. Over 15+ customers have been waiting for a paid item with no delivery in sight. Early Jan. I only received 1 photo of a raw kennel and no delivery date. I was told via email that the 1 photo I received was what was promised, and a supposed delivery date initially for middle March then pushed to end of March. Per the "contract" when half balance is paid photos and an official delivery date is provided with a 3-5 wk turnaround. When the remaining balance is paid photos of completed work is sent prior to delivery. I have NOT received anything. Very poor communication throughout the whole process. When my item was paid off the communication got worse. There is still no updates to this day. I ended up disputing my bank charges as fraud. Unfortunately a lot others are not able to do that and are pursuing the legal route. Your better off buying off Amazon or Wayfair. Take your hard earned money elsewhere.

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• Mar 05, 2024

Scammer's phone +1 (832) 906-6484
Scammer's website designsbycurlee.com
Scammer's address 18045 W Little York Rd., #16
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Social media (e.g., Facebook)

Fraud

Paid over $1200 for a dog kennel in January 2024. Early Jan. I only received 1 photo of a raw kennel and no delivery date. After multiple emails and calls no updates with this business other than excuses. I was told via email that the 1 photo I received was what was promised, and a supposed delivery date initially for middle March then pushed to end of March. Per the "contract" when half balance is paid photos and an official delivery date is provided with a 3-5 wk turnaround. When the remaining balance is paid photos of completed work is sent prior to delivery. I have NOT received anything. Very poor communication throughout the whole process. When my item was paid off the communication got worse. There is still no updates to this day.

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Do not do business with Curlee

Over 9 weeks to get products. Not built to plans we provided curlee. Two barn doors do not match. Lack of quality control and professionalism. Empty promises and do many excuses. Five months and still no resolve. Legal action is now our only option.

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Scammer's phone 9366897042
Scammer's website Www.desinsbycurlee.com
Country United States
Type of a scam Other
Initial means of contact In person

Don't trust Designs by Curlee

Do not trust Designs by Curlee in Katy TX!
These people are the worst business owners that I have ever had to deal with.
Please be careful when ordering custom made furniture or kennels! I put our messages in here, so you can see for your self! They looked really nice and honest when I met them, the moment I send them money, they never kept me updated about my order. After I finally was done with their lies and kept pushing to receive my order, they finally did it. Even that was a whole hasle! I am glad that I don't have to deal with them again! I was planning to order more, but definitely not with them!

Ps. I put a bad review on their Facebook page and they deleted it! Don't trust their page.

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Dishonest con artist

Mitchell curlee is the most dishonest, inconsiderate, con artist I’ve ever had the displeasure of doing business with.

I’ve had SEVERAL issues since I began the ordeal of ordering from designs by curlee back in January 2022. I clearly specified my first crates dimensions were for the interior of the crate and not the overall dimensions. I also paid for a 4 week turnaround. Initially I was told by Mitchell’s wife a 4 week turnaround meant the furniture would be built by 4 weeks not delivered by 4 weeks ( which wasn’t disclosed when I paid for expedited delivery) after expressing my dissatisfaction with the miscommunication I received my custom order 3 days after it was supposed to be delivered. The interior measurements were incorrect and they had to build me a new crate and re deliver it a couple weeks later.

The quality of the furniture was great and now that the interior measurements were correct I was satisfied. I ordered another custom piece from Mitchell directly and again gave him measurements for what the interior needed to be and a picture example of the crate I currently was using. Mitchell asked me to pay for this crate in full (which I thought was strange since they have a policy where you pay a deposit at time of order and the remaining balance at drop off) but since we had built a rapport I obliged with paying in full.

My custom order included the dimensions I asked for, we agreed on adding a drawer where the door folds down, and it was described on the invoice sent. (See attached) however, Mitchell (even though we just resolved an issue where I specified interior dimensions) did not consider the measurements I gave him to be the interior, rather the overall dimensions. He claims that because I paid the invoice where the dimensions were written that I agreed and that it was my fault for miscommunication. On the same side of things, the invoice clearly states the drawer should fold down and the interior dimensions of the drawer. Well upon delivery I noticed the drawer did not pull down, did not have the handle attached (which I had purchased in advance) and the dimensions were incorrect. He is shifting blame to me, refuses to take accountability for his wrong doing, and now has been ignoring my calls and texts while I await the replacement crate to be delivered.

He has used every excuse under the sun from delivery drivers quitting, to his trucks breaking down, to his wife having medical issues. As a business owner myself I would NEVER put my clients through the ringer this man has put me through. I tried to be patience and allow him to make this right, but he was suppose to call me yesterday to confirm deliver for Thursday 4/14/22 and did not. He also ignored my texts and calls from today 4/13/22.

Do yourself a favor and order from someone else. The product quality may be good but the customer experience is subpar.

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Screenshot attached pertaining to this review. Review has been revised by the customer and all pieces have been delivered as promised. Consider this review addressed.

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Scammer's phone 832-906-6484
Scammer's website www.designsbycurlee.com
Scammer's address 18045 w little york Suite 16 Katy, Tx 77449
Country United States
Type of a scam Home Improvement
Initial means of contact Social media (e.g., Facebook)

Asks for big deposit, does not deliver any product, no way to get your deposit back.

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I apologize for the bad experience. Unfortunately I don’t know what order this is pertaining to, to be able to address it. We have built and delivered numerous pieces as promised. If you could reach out to us so we can see about correcting this.
Thank you,
Mitchell Curlee

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Victim Location 77493
Total money lost $880
Type of a scam Other

I payed a deposit for an L shape bench , indoor bench, desk and hall table. I was spoke with Mitchel via text for status on

My items and never received my products as agreed.

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This is Mitchell with Designs by Curlee. Your entry table as well as your desk had been built and pictures were sent to you. You have received a refund for the items you didn’t receive even with multiple attempts to try and deliver. Consider this complaint of a “scam” addressed and closed.

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