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Dgdg.com Reports & Reviews (1)

- San Jose, CA, USA • Oct 14, 2024

My daughter was having a Engine light check on her 2016 Hyundai Sonata sport. At first she took the car to the gas station to get it checked, the Tech put the car for analysis and she was told the error code was (P1326) she was told that she should take it to the dealer (the code is related to Factory defect) hence, the Tech explain what were the problem and we also did search what the error P1326 related to (Loose Bearing in the Engine)

She took the car to the dealer and she was told by the agent to leave her car and it will take 3 to 4 days for them to do the work. and also was told that she needs to pay $285.88 for service

supposedly they run analysis again to check the code. and according to the service agent they didn't find anything to the engine and they also told me and my daughter that they open the engine Valve cover and remove the spark plug to assure that it wasn't a bearing problem. so I check and observed if they really work on the engine (like they said they open the valve and remove all the spark plug) the engine was untouched I did not see any dust movement nor marking on the engine that they work on the car. I took some pictures to the engine for proof that NOTHING was done (and they still went a head and charge us anyway).

They should be investigate and I believe they do this to many people and they must pay for their action.

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