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Diet Supplements

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Diet Supplements Reports & Reviews (1)

- Wytheville, VA, USA

I ordered Bio Supplements 2 weeks ago and I have emailed and have not received a response as of this email. I also tried calling the phone number provided on the website and it goes to voicemail and I can not leave a message due to the mailbox is either not setup or full.

Due to this I want to cancel my order and get a refund immediately. I would like a response as soon as possible. Thank you for your time.

Here the response I received below.

We hope you're doing well. We sincerely apologize for the delay in processing and shipping your recent order from MyBioSupps. We understand how important it is for you to receive your order promptly, and we deeply regret any inconvenience this delay may have caused.

The reason for the delay is due to an unexpectedly high demand for our products, which has led to a temporary depletion of our stock. We have been working diligently to replenish our inventory, and we are happy to inform you that a new batch of supplies is expected to arrive this weekend.

As soon as the new stock arrives at our facility, our dedicated team will immediately begin processing your order to make sure it is shipped to you. We are committed to providing you with the highest quality products and services, and we appreciate your understanding and patience during this time.

Once your order is ready to be shipped, you will receive a notification with the tracking information so you can keep track of its progress.

We understand that your satisfaction is very important, and we assure you that we are taking all necessary steps to avoid similar delays in the future. If you have any questions or concerns regarding your order or any other matter, please don't hesitate to contact our customer support team at [email protected]. We're here to help you in any way we can.

Thank you for your trust in MyBioSupps. We value your business and look forward to serving you with excellence in the future.

Best regards,

Vannesa M.

Customer Service Team

MyBioSupps

www.mybiosupps.com

[email protected]

To date I have not recieved anything. I did manage to call and a Rashad answered the phone on 9/18/2023 and i asked about my refund status and he said for me to text my order number to the number I called and he will get it done first thing the morning and thats the last communication. Still have not received my refund.

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