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Discountedroom Reports & Reviews (1)

- Skokie, IL, USA • Dec 18, 2024

In August 2024, I booked a 7-night stay at Hilton Seaworld (Hilton Vacation Club Seaworld) through the third-party website DiscountedRoom.com for December 18–25, 2024. I paid $746 using my Chase Sapphire credit card.

After booking, I called Hilton twice—once in August and again on December 13, 2024 (last Friday)—to reconfirm my reservation. Both times, Hilton confirmed the reservation as valid. However, when I arrived at the hotel on December 18, 2024, I was informed that the third-party website, DiscountedRoom.com, had canceled my reservation in August without my knowledge or consent.

The website never notified me of the cancellation and did not provide a refund for the payment. I now suspect the website is fraudulent as they charged me for a service they did not deliver and failed to communicate transparently.

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