Discountedroom Reports & Reviews (1)
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Country United States
Victim Location IL 60077, USA
Total money lost $757
Type of a scam Travel/Vacation/Timeshare
After booking, I called Hilton twice—once in August and again on December 13, 2024 (last Friday)—to reconfirm my reservation. Both times, Hilton confirmed the reservation as valid. However, when I arrived at the hotel on December 18, 2024, I was informed that the third-party website, DiscountedRoom.com, had canceled my reservation in August without my knowledge or consent.
The website never notified me of the cancellation and did not provide a refund for the payment. I now suspect the website is fraudulent as they charged me for a service they did not deliver and failed to communicate transparently.