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Dish Network Tech Support

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Dish Network Tech Support Reports & Reviews (1)

- Boise, ID, USA

I got a call on 7/17/2017 between 1:00 and 1:30 pm. They said that they were from Dish tech support and that they were doing a software upgrade on the dish box. They said that I needed to pay $160.00 for the upgrade. I asked they why and they said that some customers were canceling the dish after the upgrade. They told me that if I did not do the upgrade that they would cancel my dish and that I would have to pay $160.00. So I gave them my cc number and they charged me $160.00.

My wife called Dish and they said it was a scam and that they were getting a lot of calls for the same thing. They are using the customer service phone number for Dish and Dish said that this number is for incoming calls only not out going. Dish does not charge for upgrade software on the boxes at all. Canceled my cc and am in the process of disputing the amount I got charged.

Dish said if you get a call like this tell them you are going to call dish and ask them if they are doing a software upgrade. They said if they do work for Dish that they would understand.

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