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Docusign.com

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Docusign.com Reports & Reviews (1)

- Gravette, AR, USA • Feb 19, 2024
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DocuSign charged me $65 for a business account. I used my business card that had all identifiable information for my business, and they had access to my email and phone number. I created a document and sent it out to the people who needed to sign it and DocuSign immediately closed my account without a phone call, email, or any other type of warning. They never contacted me regarding the closure. They did not refund my money, either. No people appear to work at DocuSign. When I got through to a 3rd party customer service line that was based out of the Philippines, she knew nothing and gave me another phone number (the one provided in the complaint) that was a medical insurance scam line. I have recordings of the calls I made to that line.

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