DRAWLIFY Reports & Reviews

DRAWLIFY Reports & Reviews (35)

This company needs to be shut down. I don’t know how it is still able to be used in ads etc. it’s wrong to allow it to still be able to “operate.” They are a total scam. It has been 3 months since ordering and I still haven’t received anything: I messaged them asking for a refund and have messaged back and forth for two months. They continue saying they can’t refund me and then say their tracking system is broken and not working, then a few messages later they’ll send me a fake tracking number and it doesn’t work. This company is stealing people’s money left and right! Look at all their reviews. Shut them down.

Useful

- Gulfport, MS, USA

Scammer's website drawlify.com
Country United States
Victim Location MS 39503, USA
Total money lost $50
Type of a scam Online Purchase

Ordered 2 items on April 3rd. Contacted the company in May because my tracking number never updated. They responded with a new tracking link. The new link showed that my package was "in transit" but it said that for over a month, so I contacted the company again in June.

Scotte said they can't issue a refund or do anything until I receive the package. It's basically a scam where your package stays "in transit" but never actually gets delivered. They say there's nothing they can do until you get your package......which you're never going to get.

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- Raleigh, NC, USA

Scammer's website drawlify.com
Scammer's address Marius Meuser Sebastianstr. 27 53474 Bad Neuenahr Germany
Scammer's email [email protected]
Country United States
Victim Location NC 27615, USA
Total money lost $47.63
Type of a scam COVID-19

I ordered a paint by numbers and set of paint brushes from Drawlify. I found Drawlify through and advertisement on Facebook. I ordered the products on March 30th, 2020. I opened several help tickets over the next couple of months. The tracking information they provided never worked. They blamed Covid for the delay. I finally received the product over two months later. No frame for the picture included as advertised.

I asked for a return shipping label and they said I would have to pay for the international shipping to return it from the U.S. to Germany, which USPS said would have costed over $150. They have a Cancellation window of 30 days, but at that point I was still hopeful to receive my items. Customer service was awful and full of excuses. I want to warn anyone I can not to buy from this awful company!

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Complete Rip off, they keep saying the pandemic is to blame but it has been over 2.5 months since ordering and I get told the order was shipped but there’s no tracking.

The people who have responded are Russell JR, Scottie Cenita both only use the email [email protected] same email message each time.

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- Santa Maria, CA, USA

Country United States
Victim Location CA 93455, USA
Total money lost $82
Type of a scam Online Purchase

Spent $82.00 on art supplies. Was giving a fake tracking number that links to a fake shipping company. It’s been over two months and the tracking number when clicked on says it’s “processing shipment”. Asked for a refund, they refused because “it’s already shipped”. I filed a cash back report with my credit card company. They are still disputing the refund due to its “already shipped”.

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SCAME Site ! They stole my money and never sent a product. They REFUSE to give a refund. They are garbage people using the pandemic to steal from people.

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- Honolulu, HI, USA

Scammer's email [email protected]
Country United States
Victim Location HI 96822, USA
Total money lost $62.87
Type of a scam Online Purchase

Order placed in April, no tracking or follow up notification as of mid May. Early June the support email said due to COVID shipping is delayed. Total scam I get stuff from China quicker do not buy from Drawlify.

Useful

Victim Location 98042
Total money lost $62.87
Type of a scam Counterfeit Product

I'm not sure how to classify this but this company sells paint by number kits online. You place your order and then they give you a tracking number that doesn't work. I received a shipping confirmation on April 4. It does say it ships internationally. After 5-6 weeks, I still had not seen any updates or my order. I contacted customer support, they said there was a delay with the shipping company. A week later, I called the shilling company and they said they never received the product from the seller. I then told this to the company and requested a refund. They refused because they have a policy saying that they only allow refunds within 30 days after receiving the product. I researched and saw many complaints about this company with hundreds of posts of individuals having an identical situation to mine. The company is not responding to my emails anymore. I've reported their profiles on Pinterest and Instagram. They also have another website set up under a different name. It's called Paintoly.

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- Ann Arbor, MI, USA

Scammer's website drawlify.com
Country United States
Victim Location MI 48103, USA
Total money lost $50
Type of a scam COVID-19

I purchased a product from them on 03/29/2020, knowing that it could be up to 25 days for delivery. After finally receiving a tracking number on 04/17/2020, which I confirmed did not work, I email the company. They responded that there was some delay due to COVID-19 and it may take a few more days. I wrote to them again 04/30/2020 after confirming the tracking number still didn't work. They told me the item shipped on 05/01/2020. I confirmed this was incorrect, this shipping company says the order is still processing, and I still haven't received my product as of 05/20/2020.

Absolutely do not buy from this company.

Useful

Victim Location 07524
Total money lost $39.95
Type of a scam Online Purchase

Honestly, I’m starting to learn my lesson not to click stupid ads on social media. It’s sad people are taking advantage during this pandemic. I ordered this to keep busy and occupy my mind. And emailing them hasn’t been helpful. I see other people are having same issues as I am. This is my 3rd scam. My advice, don’t buy anything from sketchy ads or websites, just stick to Amazon, EBay, and sites like those. I’m tired of this online shopping and getting scammed/ ripped off. It’s been 2 weeks and they still haven’t shipped my order, pathetic. Fool me once, shame on me. Fool me twice, shame on you.

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I purchased a paint by numbers 4/3/20 and received a confirmation that day. I was charged $39.95. I asked for tracking information 4/11/20 and was told it was coming. I received tracking on 4/17/20 and ever since then the tracking says the number has not been registered. I have been asking for my money back and have been denied apparently you only have 1 day from purchase date to request money back. They keep telling me to wait for the shipment, "We promise it's on its way" but nothing. Now they have deleted their facebook page and the responses I keep getting are the same blanket responses.

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- Seattle, WA, USA

Scammer's address Seattle, WA 98115, USA
Country United States
Victim Location WA 98115, USA
Total money lost $71.91
Type of a scam Online Purchase

I placed an order for Paint by Numbers through Drawlify, which charged through to my bank for $71.91 on 4/20/20. I never received my email confirmation and have still yet to receive this product. After searching this business on this site I do see this has been reported as a scam previously.

Thank you

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- Fort Worth, TX, USA

Scammer's email [email protected]
Country United States
Victim Location TX 76116, USA
Total money lost $39.95
Type of a scam Online Purchase

They offer up canvas prints at a percent discount if you order now. Pick your color by number canvas design and you get the sales price. Then you can choose to add the frame at regular cost. Perfect, placed an order for a print with frame that I really loved. Upon payment instantly received an email that I will get a confirmation email and tracking info within 5 days. Waited 13 days and contacted them. assumed due to COVID-19 that they may have been backed up so waited extra time before contacting. In my email requested immediate cancellation of my order due to the fact it has not shipped and they can't keep their word that prints will ship within 5 days. They proceeded to tell me I can't cancel order as it must process, ship and I must have "received" goods. They also stated that it had indeed shipped but tracking is not available. So not only do they want me to wait until I receive to return, but when I return I have to pay for return shipment. Thus losing money on multiple ends.

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