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Dream VR Lab

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Dream VR Lab Reports & Reviews (1)

- Graham, WA, USA
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I recieved an email asking me to take a survey about Amazon. After taking the survey I was offered to pick one of the listed prizes. I chose a Virtual Reality Headset. At that time it said I would need to pay the shipping and handling of $6.95. I paid this and waited for the item to arive. I was just charged $59.95. I called the number associated with the charge and was told that I ordered a 15 day trial of a virtual reality headset and failed to return the item within 15 days, so I was charged the $59.95. I lnformed them that I never recieved the item and it was suposed to be a free gift for taking the survey. I then told them I wanted a refund, they refused to give me a refund because I had not returned the item. The charge on my credit card came through as CFRLabs. When I called they used the name Dream VR Labs. I called Amazon and was told they do not use any other company to do there surveys.

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