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Duke Energy Imposter

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Duke Energy Imposter Reports & Reviews (7)

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Automated message claimed to be Duke Energy calling to schedule a time for utility cut off or immediate payment. Pressed 2 for immediate payment. Caller requested location of service and name. The caller hung up when I hesitated to answer.

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- Greer, SC, USA
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I received a call from a man who said my Duke Energy account was in the negative and I needed to bring my account current within the next 30 minutes or my power would be shut off. I hung up immediately, knowing this is a scam because I just paid my bill.

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- Belton, SC, USA
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I received a call yesterday from 1-800-777-9898 and the voicemail that was left was from a woman with a heavy accent and stated that my Duke Energy account was behind and I needed to return the call in order to not disrupt service. I returned the call this morning to 1-800-340-5801 and hit option 2 for disconnect/reconnect. A man with a heavy accent answered the phone. He stated I was behind 2 months on my payments and that they were sending someone to disconnect my power within 30 minutes if I did not go to the nearest CVS and buy $479 worth of moneygram cards. I know my account is not behind. Scammer also did not realize that while he was calling our business office, our account is not set in our business' name.

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- Orlando, FL, USA
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Scammers called claiming that my Electricity was going to be disconnected in 30 minutes. I said that was incorrect information because i had just received my statement saying bill to pay in July, i hung up the phone and called Duke Energy they said it's a scam, that they never call.

They had my name and my address.

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Rec'd call from person who identified their selves as Duke Energy and they were calling to disconnect our power today if we did not pay.

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- Greenville, SC, USA
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Received phone call wanting me to verify my account # and address. This company states they are calling me for non-payment of bill. My power is to be cut off at noon. Called Duke Power and my bill is current.

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- Greenville, SC, USA
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Received a phone call from "Duke Power" and a number to call back before 12:30pm or my power was scheduled to be turned off. I called the number given (877-661-1928 ext. 2) and a man came on telling me that my power was to be turned off unless I updated my payment. I told them my wife and I pay auto-pay on all utilities and besides, we were with Laurens Electric. He said it didn't matter and would put order in for the address mentioned....I said I didn't mention an address and what did he have as my address. He said it was the one we spoke about and again I said we did mention an address! He hung up. Called back and got Hispanic man on phone and instead of hanging up he had a static speaker placed on his end to where I could not hear him.

I have reported this with the SC/NC AG.

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