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Duke Energy Impostor Scam

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Duke Energy Impostor Scam Reports & Reviews (2)

- Asheville, NC, USA • Mar 05, 2024
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They called pretending to be Duke Energy and that we have an outstanding bill. They tried sending us to Walmart or any place to make payment. They provided a "reference number." It was puzzling that she offered a local Duke plant as an option. When we called back, they answered as the "Business Contact Center."

Always confirm with the company through other official numbers.

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- Lincolnton, NC, USA • Feb 08, 2024
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They called claiming to be Duke energy and left a phone number to call. When I called the number it was a recording for what seemed like Duke Energy. They had several address mixups, which wasn't really a red flag as we just moved services a few weeks ago. They claimed they were cutting off services due to a deposit being owed. I asked why we had not recieved a bill or how we got to the point of disconnection and they had no answers. The only way he said to clear this up was to go to Walmart to make a payment because a normal credit card payment would not process in time before a disconnection and additional fees. They were going to send two bar codes for me to load money onto. 1 for $1000 and one for 998.97. They then explained that I had to stay on the phone with them while I drove to Walmart to add the money. At this point everything seemed off. I immediately hung up and called the Duke Energy business line the recording sound very different from the phone number that was left for me to call (much more professional). I simply asked to verify account status and everything was fine.

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