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eBay Purchase

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eBay Purchase Reports & Reviews (2)

- Rochester, NY, USA • Nov 18, 2024
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I made a purchase on eBay maybe 3 times my fiancé needed car parts

I order a part it was the wrong part so I was able to contact seller and we drove to return the part I t was much cheaper this way they gave me a refund so with in this time frame of me waiting on the refund I get a email saying i violated policy due to bidding

I never did any bidding before so there must be a mistake I thought my account was hacked they said no I told them the only thing I could think of maybe my niece could have been pressing buttons on my phone or even I could have pressed buttons by a mistake so with that being said my gift card balance had came back on the gift card and they saying they can’t give me the gift card back this doesn’t make any since this is my money

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- North Salt Lake, UT, USA
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Seller advertised an item (center console for car) on eBay. I paid via Venmo ($425) and seller shipped to me. When it arrived it was the incorrect color. It had also been damaged in transit (sent via UPS). I contacted the seller who asked me to ship it back and he would send the correct item. I sent it back in the original packaging but it was further damaged in transit. The seller then stated “you break it, you bought it” and sent it back to me. It was further damaged in transit. I sent it back to the seller and requested a refund which he refused. I asked to instead purchase the actual item/color I had originally wanted and he said he did not have it to sell. He has since continued to refuse to refund me any money.

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