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Ebiz Tech Services

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Ebiz Tech Services Reports & Reviews (3)

- Kent, OH, USA

I received an unsolicited phone call this morning from a representative of a company called EBizTech Services, named frank Joseph. The rep told me that my computer was infected with malware because I had just recently had Windows10 upgrade installed on my computer. He asked me to view my files that had yellow or red caution icons next to them and went on and on and ON about the impending doom of my computer. He then assured me that I would not have to worry if I let him "fix" my computer. It would just cost me $300. I told him that I could not afford that as I was a senior citizen on a fixed income. Earlier in the conversation, he had already mentioned the fact that he knew that I was a senior citizen. It appears that this company make it a habit to prey on senior citizens as noted in prior complaints filed with BBB. I wasted a lot of time listening to this "bunk". I did NOT allow the company to "fix" my "non-problem". I want to lodge this complaint so that others are aware of what they may be faced with when innocently answering their telephones.

I was contacted by Ray Martin of Ebiz Tech Services --about my PC--saying I have computer problems.

- La Place, LA, USA

The caller "Frank" told me he was calling from Ebiz Tech Services 100 Andover Park W STE 150 PMB275 Tukwila, WAS 98188. He asked to speak with my husband and called him by name. During the call he erred by referring to my hasband as our son who resides elsewhere but received some mail at our home. This indicated to me that he was reading from a computer address/resident search. Frank said he is located in Asia. He said he is an authorized Microsoft technician and he received a signal that my computer was downloading illegal files so he could help me clean the files and stop the illegal downloads. I questioned his authorization to receive signals and told him I was interested in something that appeared to be a scam. He became very insulting and told me he was going to block my ability to use Microsoft Windows on my computer if I didn't cooperate with him. He continued to be insulting and was verbally aggressive until he finally ended the call.

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