Eharmony.com Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Eharmony.com, help other victims by adding it!
Scammer's address 121 Ramsford Lane, Simpsonville, SC 29681, USA
Country United States
Victim Location SC 29455, USA
Total money lost $800
Type of a scam Other
The company requires (without a choice of members) an auto renewal scheme at the end of each term. Members can turn the auto renewal off which is what I did. At the end of my 6 month term my account was blocked for login.,
Shortly thereafter I began receiving aggressive calls from a collection agency Rozlin Financial Group Inc (866) 227-9080, claiming I owed EHarmony $790.80. For past due membership fees. I advised I elected not to auto renew my 6 month membership. A Samantha Anderson stated "you needed to send me proof you did not auto renew" I explained I was blocked from the system to confirm I did not elect to auto renew my membership. Samantha stated there is nothing she can do to assist and claimed she was looking at my account with EHarmony and that I did not have auto renewal shut off, I said this is untrue. Samantha offers me to pay $395.40 to settle the collection as a means to suffice me. I said no and she said goodbye.
I contacted EHarmony by chat on the main website and they basically repeated what Samantha told me. No help or support "just to pay" for something that I have no way of confirming they were wrong.
This is a deliberate scam to steal from honest customers. I paid for my 6 month membership I authorized.
Between the company and collection effort they are purposely being fraudulent without a means for those accused to confirm they are wrong.
I want the public to be aware and I want he collection company to stop harassing me. I need to hire ancc bc attorney to have their credit reporting deleted from my credit report which is costing me $5000 or more.
I imagine many more people are being taken advantage of in this wire fraud scheme.
Please help me resolve this incident and to prevent others from being affected like myself.
Sincerely
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