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Eharmony.com

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Eharmony.com Reports & Reviews (1)

- Johns Island, SC, USA • Oct 30, 2024

EHarmony is a dating site and offers a free trial period. They force customers to open an account with a credit card that is not charged at the time of opening. After the free trial period the member elects a term, 6 months, 12 months etc.

The company requires (without a choice of members) an auto renewal scheme at the end of each term. Members can turn the auto renewal off which is what I did. At the end of my 6 month term my account was blocked for login.,

Shortly thereafter I began receiving aggressive calls from a collection agency Rozlin Financial Group Inc (866) 227-9080, claiming I owed EHarmony $790.80. For past due membership fees. I advised I elected not to auto renew my 6 month membership. A Samantha Anderson stated “you needed to send me proof you did not auto renew” I explained I was blocked from the system to confirm I did not elect to auto renew my membership. Samantha stated there is nothing she can do to assist and claimed she was looking at my account with EHarmony and that I did not have auto renewal shut off, I said this is untrue. Samantha offers me to pay $395.40 to settle the collection as a means to suffice me. I said no and she said goodbye.

I contacted EHarmony by chat on the main website and they basically repeated what Samantha told me. No help or support “just to pay” for something that I have no way of confirming they were wrong.

This is a deliberate scam to steal from honest customers. I paid for my 6 month membership I authorized.

Between the company and collection effort they are purposely being fraudulent without a means for those accused to confirm they are wrong.

I want the public to be aware and I want he collection company to stop harassing me. I need to hire ancc bc attorney to have their credit reporting deleted from my credit report which is costing me $5000 or more.

I imagine many more people are being taken advantage of in this wire fraud scheme.

Please help me resolve this incident and to prevent others from being affected like myself.

Sincerely

******** **** ******** ******************** *************

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