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Emergency Services Reports & Reviews (1)

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I did a search for an electrician online in order to find someone to replace a fuse in my home electrical box and came across Emergency-Services24h.com. Since it was not an emergency, the guy who answered (Jose) said that if he could come out the next day, he would only charge me $50 for the visit, as opposed to $100 if it had been for a same day emergency. He then asked me to take a photo of the fuse and electrical fuse box so that he could make sure that he had the replacement fuse part when he arrived the next day. I took a photo of it and he said he had the part and he agreed to come out the next day. The next day, he arrived 4 hours later than he had told me he would arrive, and looked at the fuse box. He then told me, (even though he already had a photo of the necessary fuse he was going to need and had told me the day before that he already HAD the part), that the fuse replacement part was "VERY RARE" which it was/is NOT. He then told me that he had to leave to go purchase this "very rare replacement part" (which was/is NOT RARE). He then returned 45 min later, took out the old, non working fuse and replaced the new one in less than 15 min. The amount he charged?? $360!!! I said, "Why are you charging this much for something that took you 15 minutes to fix?" He said "I would have charged you $50 more if you had had me come yesterday. I said, "But why are you charging this much for something that took you 15 minutes to fix and what do you charge p/hour?" He answered, "the charge p/hour depends on the job and this is what my company charges, I'm just a contractor, and I dont set the prices" GIVE ME A DAMN BREAK!!! I then said" I want to talk with your company and whomever is in charge of the prices". He then gives me a number to call while he is wating and I got the runaround from them as well.I asked for an itemized bill and they said they were going to send it and never did. I have asked 3 times for this itemized bill and they hang up on me every time I call!!!. I should have called the police and refused to pay them, but like a stupid person, I paid these ppl and never should have! I feel extremely victimized! This guy, Jose, then told me that I "should file for unemployment, like everyone else is doing, so that I could have an income". This had nothing to do with the scam he and his friend are running!!! I want to warn everyone about this company, their extreme overcharging and whatever scam they are running. I have spoken with 3 other electricians and all 3 told me that they would have charged $100-$125 for this job. Not to mention, I found out that the price of this replacement fuse is $16 !!!! I am LIVID!!!!

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