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Endurancewarranty.com Reports & Reviews (2)

- Belton, TX, USA • Oct 13, 2024
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I have had Endurance for 4 years paying $145 dollars a month. I received a phone call from them and a representative indicated I could up my policy for $185 dollars a month. I was in need of replacing my side mirrors and the maniford. He assured me these items would be covered with the upgrade.

I took my vehicle in indicating it would be covered by insurance through Endruance. The representative came back to me indicating the company stated the items I needed repaired would not be covered.

I contacted Endurance and the representative told me I needed to read my policy. I indicated that I had just increased my policy and that representative assured me that those items would be covered.

Again, the lady indicated that I needed to read my policy. I asked her to send me a copy of my policy and she told me I received it when I signed up.

I stated I had been paying for 4 years what does the policy actually covered. Again, she indicated for me to read the policy.

I stated that I would be reporting the company to the ScamPulse.com and the lady stated "I deal with them all the time, go ahead."

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- Willis, TX, USA
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They've been taking $112 a month for a year and a half out of my account and then when I finally need help roadside assistance they refuse to give me a tow truck and instead they sent a gangster thug in a Mercedes telling me my problem is a jump start when I'd requested a tow truck 15 times and talk to three different people including a supervisor. For 29 hours I have been trying to get a tow truck to tow my truck to the Dodge dealership to get it fixed and they are refusing. They're giving me the runaround then insult me they called me a liar they laughed at me they hang up on me constantly put me on hold forever and absolutely refused to solve this simple problem of giving me a tow that is in my contract this is the first time I've attempted to use my extended warranty. They're taking my money thousands of dollars and refused the service that they promised that is in my contract. And because my truck is broke down and I can't get it to a mechanic or pay to get it fixed my boss fired me and now my girl is telling me if I don't get the truck fixed and I don't get back to work and pay these bills she's going to leave me. There's a lot more to the story.

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