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Engraved Giftsly

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Engraved Giftsly Reports & Reviews (9)

I ordered engraved earrings on 10/19/21. I never received an update. I reached out via email on 11/5 and received a generic response. I tried calling the 855 number but never got an answer. I requested a refund and received a second generic email. I called my bank to dispute the charge and be refunded. I never received a shipping number or order status update. I also filed a complaint with the BBB. This is a scam.

+1

I ordered 6 personalized gold necklaces with my brothers fingerprint as well as 1 gold initial heart necklace, totaling $150
I was told back in December that my order was already processed and on its way. I later was told that my order was lost?!?! I was offered a full refund or replacement which I have not received either one. I keep getting the run around by customer service. I have saved all emails and order info. I just want my money back at this point!

+1

I ordered a pair of name earrings & their website added a symbol at the end of the name. I never wanted the symbol, just the name, & there’s no way to proof your order before placing it. I reached out to them, because I only wanted the name & they won’t do anything. Horrible website, non/existing proof process & terrible customer service. Took forever to receive too.

+1

I purchased a personalized necklace. When I placed my order I used all capital letters. The chain arrived...with all caps. Otherwise, it is lovely. ? I am placing another order. This time spelled as it should be.

How long did it take to receive your order

These people are [censored]ing scammers purchased my item over a month still haven't received it tracking number say it's been shipped back to the shipper but get no response when I emailed engraved I'm so pissed there's no number to call cause the number is a British number and I'm in America [censored] just don't make any sense

+2

This [censored]ing place is a scam I prefer you guys do not purchase anything from here I ordered my item over a month ago try emailing they say it's been delivered to my postal service but tracking number shows it's been sent back to shipper ?what to do no phone number to contact them directly it's just a horrible decision

+5

I've never heard of this company I heard of it through my friend who showed me her product that she received from this company so I thought everything was a good go. I placed the order on April the 28th 2020 here it is May the 27th 2020 I have yet to receive my product. I have been emailing this company back to back the person that I'm emailing seems to not really have any empathy to that this product was a Mother's Day gift It wasn't just something personally for myself. I keep getting the same response it's in transit but however my transit is still telling me that it's in New York City Oceanside to be exact postal service. So I contacted my postal service who responded back immediately and informed me that my package never left the origin which means that clear as day that I have been getting the runaround my credit card was charged they do not give out refunds. I didn't know any of this I feel like such a fool because I have already lost out on a Mother's Day gift and a gift for others in my family sentimental value. I wish to be fully refunded my money because I don't know what else to do who else to speak with they're located in British Columbia I'm in American. I wouldn't recommend this site to anyone anyone.

+6

I hope that you contacted your credit card company to dispute the charge & you received a credit to your card. I was just about to place an order, but with all of the horrible reviews I am NOT! Order from Sundance...owned by Robert Redford...beautiful jewelry & reputable?

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