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Enrollment123.com Reports & Reviews (1)

- Croton On Hudson, NY, USA • Nov 18, 2024

I called NY State for open enrollment. This company falsely said this was NY State Health. I was connected with a representative who asked me personal questions regarding my existing plan, my income, personal information.

He proceeded to tell me that I did not qualify for the Fidelis plan because my income wasn’t under 30k.

He said these are my options. I clearly spent 1 hour on the phone with him, as he continued to play the role of a NY state employee and answered all my questions under this false pretense.

He even said that Fidelis care only offered 1 - year options, and after that, you are required to switch insurances and Fidelis is no longer an option.

I signed a contract on my cell phone that was sent to text. I didn’t notice until later that the contract said this is not insurance in fine print.

All my phone attempts to cancel have been unsuccessful. These people even management are fighting me saying this is in fact Health insurance.

I will now have to provide written notice as per the contract to cancel this fraudulent policy.

This is awful. They flat out lied to me and pretended to be part of NY state.

I am also now inundated with spam calls.

I flat out asked him was this health insurance, and he said yes.

I spent this entire conversation asking intelligent questions to confirm that this was in fact quality healthcare insurance. This company blatantly lied, there was no way there was any confusion regarding my questions asked.

I’m so astonished by these fraudulent practice. I would love to get a copy of this conversation. Please help out an end to this obvious scam plan. Thank you.

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