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Entertainment Earth

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Entertainment Earth Reports & Reviews (1)

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I had pre-ordered several items off of their website, and things started to go awry when I had not received my second product after two months of being “shipped”. I reached out to the company to inquire on where my products were and they had not responded to me after a full business week therefore I reached out to the USPS; Following reaching out to the the USPS I was informed that they could only find labels printed using my tracking numbers but no packages. I continued to reach out to the company for assistance I got a short and dismissive call concerning my issues and questions that were not resolved or answered. Later after that phone call I was informed via email that I had been charged for a duplicate of a specific product that I had only ordered a singular item of. This occurred after I had requested refund for the missing merchandise.

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