ERSTEN GROUP LTD DBA Umobix 2024 Reports & Reviews

ERSTEN GROUP LTD DBA Umobix Reports & Reviews (7)

• Jan 30, 2024

Type of a scam Other

SCAMMED ME

FRAUDULENTLY CHARGED MY ACCOUNT 49.99 FOR A SUBSCRIPTION AND .50 FOR A CROSS THE BORDER FEE. CANT REACH ANYONE. ONE NUMBER SAID THE PERSON I HAVE CALLED CANNOT BE REACHED AT THIS TIME AND THE OTHER NUMBER JUST MADE MORE SCAM OFFERS. DID A CHAT ON THE WEBSITE AND WAS TOLD THE BILLING DEPT WOULD CONTACT ME...STILL WAITING.

Useful

Umob.info

Same company doing same shady practices and I didn’t purchase anything from them. They keep trying to charge me $49.99 every month even though I have told them I don’t have a product from them.

Useful

Fraud! Can't contact anyone. Took money from my account!

Useful

Country United States
Type of a scam Other
Initial means of contact Not applicable

I wanted ths service to monitor ny boyfriends phone ...it didn't work so I asked for refund.. my lawyer is now involved and taking over to get my refund

Useful

• Apr 23, 2024

I need a lawyer too

Useful

You have swindled me!!!!

Association of SCAMMERS. Corporation of thieves. You will one day end up jail and pay for all you internet fraud crimes.

Useful

Dubious business behaviour

H ere my feedback on my experience with uMobix:

I am making use of my right to cancel within 14 days of the purchase of online purchases, and I am doing this in full agreement with UK law, where uMobix and ERSTEN GROUP LTD are located.

Nevertheless, uMobix is denying me my right of cancelation, with reference to their return policy that requires to provide a reason for cancelation, and require this reason to be outside of their self-declared list of non-acceptable reasons.

This is in violation of the law of the country they are located and operate in. UK law explicitly allows a consumer to cancel an online purchase without giving any reason. See for details on the legislation: https://www.legislation.gov.uk/uksi/2013/3134/contents

I therefore have to warn sternly against this company that shows already in this simple case that they are not willing to abide to the law.
Consequently, this raises very important concerns about their ability and willingness to treat private data in a confidential and lawful manner. Note that their software WILL give access to ALL of the data on the devices that they monitor with their software.

Useful