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Eversource-Imposter

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Eversource-Imposter Reports & Reviews (2)

- Bloomfield, CT, USA • Jan 16, 2025
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Our business received a telephone call seeking our finance dept. They asked if we received notification of the shut off notice sent and when inquired into delivery method notification, they indicated it was mailed twice. They further stated our accounts would be shut off if not brought current within one hour. They provided a false case number (EV770102) and asked that we call in payment to 844.420.5995.

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- Dayville, CT, USA • Aug 16, 2024
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I called Eversource customer service @800-286-2000 to request a change back to Standard Service Rate. A man answered and identified as Eversource, told me that I was a selected caller and was to be issued a free gift of a prepaid credit card or a dining card of some sort. Told him I wasn't interested in anything free, just wanted to change my electric supplier. He kept insisting and asked my name and address and mentioned my cell phone # as the correct contact. Long story short, he mentioned the prepaid card could be used ant many retail stores, etc. He asked how I would pay the fee of $4.95 associated with the issue of the free card that I would receive in a few days. I told him forget the whole thing. He said he could connect me with a rep to help me with my account. Gave me a bogus phone # (213-555-1212) that I didn't call.

I went online and typed the # in, It had nothing to do with Eversource. After 5 or 10 minutes passed I called the 800-286-2000 and this time was greeted by an Eversource rep who helped me change my electric supplier. I'm sure glad that I didn't give this guy my CC # even though he assured me that all my info was perfectly safe and why would I loose out on the free gift card over a small service fee or whatever. I am convinced he was a scam artist.

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