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Evertone Skin

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Evertone Skin Reports & Reviews (1)

- Seattle, WA, USA • Feb 05, 2024

Evertone Skin product promo was listed in my Instagram feed. The link led me to their website to order the Red Light and Microcurrent mask/LED face and Neck Mask. Normally the package deal is $199..00 but with the promo, I paid $139.30. When I haven't received the products, I reached out to Evertone. They the product will be delivered after Jan 25, 2024. However, I didn't receive the order on Jan 25, 2024 so I emailed Evertone again. Veronica, Evertone's customer service manager, replied that the order was delivered on Jan 22, 2024. The evening of Jan 25, 2024, I replied to Veronica that I work from home and did not see the package dropped off. Also, I indicated that I checked the mailbox. I followed up again via email on Jan 31, 2024 and Feb 2, 2024. On Jan 30, 2024, I sent both a direct message and left a comment on few of their posts on Instagram. Today, Feb 5, 2024, I emailed, asking for a refund.

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