Excess Telecom Reports & Reviews (20)
Excess Telecom Contacts
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Current employee
Country United States
Type of a scam Other
Initial means of contact Phone
Fake Excess Telecom
Caution
Took money, No tablet
I've not seen it and I've tried talking to customer support and they give me any answers as to why I haven't received it. They shuffle me around from one person to the next, still no answer!
I worked here ..they rip us off too
Excess telCON
Posted fishing for suckers on Facebook
Beginning march 1 2021 and 2022. I don’t understand if they are back dating or this is copy and pasted from something that might have been legitimate at that date. But either way that was the first red flag, and then I didn’t like providing my personal information, something just kept telling me this was a scam. So I tried searching for the company other places than Facebook and my search brought me here, further confirming my suspicions of scam, this site was my last stop. I will not be signing up with excess telecom. As bad as I need savings I don’t need to be taken for a fool. Hopefully they are not able to get information through Facebook to go ahead with their obtaining information of the needy.
This is absolutely disgusting behavior and tactics to take from the vulnerable people.
Country United States
Type of a scam Other
Initial means of contact Not applicable
Received a free tablet by mail
Type of a scam Identity Theft
Initial means of contact In person
Free tablet scam
They are also scamming the government out of millions via the ACP program.
charging them fees and bills have been charged for a free government tablet
WORST EXPERIENCE AND CUSTOMER SERVICE EVER
Scam / Shell company
They never record enough information to mark your account of the pending issue. I got tired after 21 days of calling them with no intelligent response on their end . I finally blocked them because they would call and just hold the phone breathing ...
I just started reporting them to my State Attorney Gen. Ofc. for abuse and fruad of a vulnerable elderly adult...and a report with the State of California, which showed up as location of the company. But I have a feeling this is just a **Shell company and they are in China where this junk tablet was manufactured. In the meantime, y'all vote some of these official out of office who have contracted our call centers outside of US borders.
Tablet stuck in airplane mode days after receiving it
He said he was going to do some investigating on the product and get back to me . W in a couple hrs he returns the call and we try a few things ( the same things we did 4 times before ) didn't work .
He then tells me to get a hold of Blu since it's only been about 20 days that it should be covered under warranty . So I call ACP first they say the same thing get a hold of Blu for warranty information .
Well I contacted Blu very rude customer service very short and to the point once they realize it was part of government program . I was told they only cover tablets that was purchased that they don't and never will cover a product of theirs thats part of a government assistance program. Well someone had to paid for this tablet some how unless Blu just giving them away cause their a junk product that's why Blu doesn't stand behind their products!
Relentless and pathetic
Total money lost $60
Type of a scam Worthless Problem-solving Service Scam