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Exercisek.com

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Exercisek.com Reports & Reviews (3)

- Kunkletown, PA, USA • Sep 24, 2024

I ordered smart house xmas lights, from an advertisement that showed a certain item. What i was sent was comdifferent, much smaller and did not look like the picture at all. When i contacted the company, they insisted the pictures i senr where what i ordered. I stopped payments, but already paid them half.

South Tropic Network Limited

Room1405 14/F Lucky Center

171 Wanchai Road Wanchai

HK

Is listed on an obscure spot on their website (I had to dig and dig for that information).

- San Marcos, CA, USA

- Name of company = "Exercisek"

- Website ordered from = https://www.exercisek.com

- Product advertised on = Instagram & Facebook on April 30, 2023

Name of product = Seamed Front Wide Leg Jeans - VINTAGE INDIGO/Petite/M ($34.99) and Seamed Front Wide Leg Jeans - ECRU/Petite/M ($34.99)

- Total dollar amount in dispute = $68.58 USD

- Date of transaction = April 30, 2023

- Issue = The 2 pairs of jeans I received on June 15, 2023, are not at all what is pictured online. Their refund/returns page (https://www.exercisek.com/pages/return-refund-policy) says that I should be able to return them for a refund - but they are refusing.

- Attempts to resolve issue = emails sent: 6/18/23, 6/19/23, 6/20/23 (x2), 6/21/23, 6/23/23, 6/27/23, and 6/28/23. I've asked for a return address, a full refund, a manger's email/phone number - both emailed to: [email protected] and [email protected] - they are refusing to help.

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