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Facebook Account Hack and Impersonation Scam

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Facebook Account Hack and Impersonation Scam Reports & Reviews (1)

- Menomonee Falls, WI, USA
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I notified Facebook of strange spam messages in Messenger on the 19th with no response. On the 20th, everything we have was hacked - cell phone, computer, social accounts, bank accounts, apps etc. I am aware of another recent data breach as well. These hackers gained remote access and complete control. I battled them for hours trying to keep our accounts ours and secure. My personal profile and 2 business profiles attached were hacked and still are. I called Facebook to let them know we had been hacked and lost access to our accounts after the hackers wiped out all of our information and began using our credit cards to run ads and hijack our business pages. When I called Facebook I was transferred to whom I believe was a hacker. I have NEVER seen something so sophisticated as this - fake web pages etc. Since they had control of my phone and devices they could see everything I was doing and thus I believe they rerouted my calls or used a cloning tool. They began to help me "solve" the issue, while meantime they were stealing everything I had, changin our business account to their own. I knew things had gone awry when they asked me to withdraw my bank account funds to keep them safe while things were being secured. After that they asked me to go to a bitcoin ATM to verify my identity, they asked for $10,000 cash to be put into the ATM to go back into my account. I flew back to my bank and shut everything down. But the hackers keep accessing it and going after thousands. My bank is actively fighting but other organizations like PayPal, Venmo, and Facebook need to do something about this and take accountability for their part in our financial loss as well as pain and suffering. We have been in tears and no one to help. 3 years of work to build social media for my family's business which has elderly folks who can very easily be taken advantage of is a BIG concern, not to mention our reputation and consumer trust being destroyed, my life and my personal profile, and my own business profile as well are all compromised and we cannot get access and a fair, speedy resolution. Our lives are being taken from us. We need these accounts recovered and secured!!! Paypal refused to take action and provide a resolution. Venmo has done the same. Facebook no one responds and no action has been taken. We need help! These scammers and hackers need to be prosecuted and brought to justice.

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