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Facebook.com Reports & Reviews (1790)

- Tiverton, RI, USA

Products not as they appear

- Pembroke Pines, FL, USA

My situation is as follows; the AIRRYS presentation on Facebook is very attractive to someone looking to purchase casual clothing. I decided to order certain articles with much enthusiasm that I would be wearing in my upcoming trip. Upon my placing the order on April 26, 2023, I anticipated that your company would send me an “Order Confirmation” since you charged my credit card on April 27, 2023 a total of $ 228.59. I never received said confirmation nor the specific items that I ordered. The delay in my receiving the items was too long. It was sent in separate shipments and I was unable to take it on my trip. As a result, I cancelled the order. When I finally was able to contact AIRRYS’ Customer Service vía email (cs.airrys.com) to cancel the order I was told; “to wait for all the items to be received and return them all at together.

In the meantime, as the days went by, I sent several e-mail messages to Customer Service Department to determine the status of the returned merchandise and I never received a response. When I finally received all the items from AIRRYS, I sent an e-mail to Customer Service asking what I needed to do to receive a refund/credit back into my credit card. Then I was asked to send a picture of all the items to determine the condition of the items received. I did it as instructed. All the items were in their original shipped nylon wrapping and unopened.

The Customer Service Department then instructed me to shipped back the items with a Proof of Shipment in order to confirm that the parcel was in transit back to AIRRYS. In addition, I was told that the cost of returning the items was my out-of-pocket responsibility. I sent back the items via UPS at a cost of $ 62.60. I was told that upon receipt of the items returned, AIRRYS would check the condition of the returned items and they in turn would credit my credit card for the total purchase price that had been charged on it.

All items were returned on June 12, 2023 to the business address listed in your email I received. Per the tracking information of UPS, the parcel was received by AIIRYS on June 16, 2023 and I have yet to hear from a guy named Leo to AIRRYS’ Customer Service Department or a full refund as promised. The poor treatment of a customer by AIRRYS leaves much to be desired. I have been trying to resolve this returns and credit pending for almost three months.

Kindly, let me know if you help me and can resolve this situation. I really appreciated.

- Oklahoma City, OK, USA

THIS GUY DOUGLAS ON FB PRETENDED TO BE MY FRIEND AND HARRASSED ME TO INVEST IN BITCOIN.

- Knoxville, TN, USA

It was an ad on Facebook I clicked it ordered something for my granddaughter that was $22.99 never received a shipping number. Have emailed them six times or more and never heard a word.

- Picayune, MS, USA

I ordered two boxwood planters. It was paid for through my bank account. My email said it was delivered which I never did receive it. I asked about it they said I need to contact my post office which I did. They told me I need a tracking number. I emailed the co. Back asking for the tracking number which they would never provide me with. They would just say they are sorry for your troubles but according to our address it was delivered. I live on a street that my mailbox is located by the curb and I have cameras around my house. They could not have delivered it and left it at the mailbox like they said. My mailman always puts my packages by my front door.

They offered me 30% refund which I didn’t receive. I asked to send me the tracking number or send the product that I paid for to me again. So I emailed them again today but decided now to complain about the company.

- Deland, FL, USA

I paid 52.00 by Zelle which was to include the chicken and shipping. ConfirmationRP0RLZDVNY

ZELLE TO ROGERS THADDEUS ON 10/03 REF #RP0RLZDVNY SILVER LACED CHICKEN

Jennings Florida 32052

The day of shipment, the shipper wanted 85 dollars for insurance and another $50.00 for the crate to be paid by Zelle.

The shipper was BRIAN ZAREMBA 850-9968085 and I was to pay him by Zelle. I declined and asked for my 52.00 back. The seller refused.

- Gilbert, AZ, USA

This is bait and switch all the way. The liquid Botox from Jennifer Aniston "free sample" just pay for the shipping. This Nu Rejuva Serum is what I received..not liquid botox. A few months later I received another bottle of the Nu Rejuva which I did not order. When I called them they said by accepting the free trial I had accepted a contract for recurring shipments. I told them to cancel and I would send the bottle back which they declined because of Covid. That almost a year ago. Yesterday I received a call from an agent that said they had many shipments for me and I needed to satisfy the balance before they would ship them or cancel the account..They tried to run my card but it had expired. I had never given them my card number. Total bait and switch tactics. Our conversation was short as he just kept repeating the script and I repeated I would not give them any numbers or payment.

- Syracuse, NY, USA

Posed as Carhartt selling jeans, 3 pairs for $54 purchased. Couldn’t track them finally emailed and after 30 days and they arrived by “flight” and supposedly got transferred to a “delivery facility” and they said delivered 1 1/2 hours “ahead of the time here. It was 17:30 showing delivered but only 16:00 hours here. Emails to the email address got. I response after 4 days so far..

Une publicité sur Facebook qui annonce une grande vente de botte Dr.Martens. Puisque j'ai l'habitude d'acheter en ligne avec cette compagnie et que l'interface du site est identique a l'original j'avais confiance de faire mes achats puisque normalement je ne passe jamais par Facebook pour aller sur leurs site. Les spéciaux annoncé étaient vraiment d'excellent prix en plus ils offraient un rabais supplémentaire lorsque nous ajoutions un extra de plus a notre commande et nous recevons des bas gratuit. J'ai commandé deux commandes différente qui totalise 200$ canadiens. Le délai de livraison était également normal comme le site qui selon moi était l'original de Dr. Martens soit 2 semaines. 2 mois plus tard aucune livraison mise a par des courriels qui me disent avoir livré et que peut-être il aurait livré chez mon voisin qui est impossible puisque je vie sur une rue privé et mon voisin est une rivière ou de voir dans ma boite postal qui n'a aucun sens pour insérer 6 boites de bottes Dr. Martens. Je leurs mentionne le tout tel écrit en plus je vie avec mes parents âgées qui sont toujours a la maison. Réponse nous allons vérifier avec le livreur et prendre 3 a 7 jours pour une réponse. Toujours rien et je me suis rendu compte finalement que ce courriel est automatisé puisque chaque fois je leurs écrit toujours la même réponse. Le numéro de suivi de colis montre post china....et attention le liens s'ouvre avec WWW.17track.net-en. J'ai demandé un remboursement et toujours la même réponse automatisé de vérification et merci pour votre patience. Sur mon relevé de carte de crédit l'adresse du fraudeur : guang zhou sh, GD-,CHN,210000 et le nom est youpobag. J'espère qu'on mettra la main au collet de ce type. En plus lorsque je veux revoir le site ou j'ai commandé il est maintenant fermé. Alors la compagnie Dr.Martens attention ce fraudeur utilise votre interface sur Facebook et depuis je vois régulièrement des promotions a prix vraiment bas sur Facebook de vos produits. J'imagine qu'il change de nom mais l'interface est toujours la même. Très déçu de m'avoir fait avoir!!!

- Fort Worth, TX, USA

This was from this disabilty ,blind people deaf they help these people

- Green Bay, WI, USA

There was an ad from HSN for a travel carry on bag. It seemed legitimate since it featured one of the people from that show Shark Tank. As soon as I purchased it, I knew I was scammed from the email I received and the contact information in it not being HSN. It’s been nothing but tons of emails, excuses, delays, lies and now this past week, they are completely ignoring me and not even answering me anymore.

- Neenah, WI, USA

These people through Facebook quickly stole all my platforms; PayPal, Cash App, FaceBook, Google, and Instagram on December 5th 2022. They have stolen every account I've made since that day. They are pretending to be me. The scammer used a friend's account to get to me. They claimed they could help me financially but I had to give them personal information in order to be helped. They gained access to my Gmail accounts and quickly took everything from me. Including my income tax forms all social media accounts and still are hacking every phone, email address, Chromebook, television, printer. They cloned my cell phone and are listening and recording all my phone calls.

- Loveland, OH, USA

I found the product on Facebook and was lead to believe that if I paid for shipping and handling that I would receive a free sample which was at the cost of 11.90. Seven days later unbeknownst to me, I was charged an additional 129.95. When I called to dispute this charge I was told that I had to contact their company within 7 days to cancel this subscription or be charged the 129.95. How can I determine within seven days if a product is going to work not to mention that I was lead to believe this was only a trial sample. I'm sure there is some very small type disclosing this that I did not see to cover their butts. I received no prior notification that they were going to charge my account the additional 129.95. This company is a rip off! I called their call center today to ensure my subscription has been cancelled and I will be monitoring my account. Of course, they refused to refund me one red cent.

- Schulenburg, TX, USA

Was looking for a horse and found one on Facebook at a horse rescue in Lebanon MO. Everything seemed legit the guy sent me videos and pictures of the horse. I decided i wanted the horse so i told the guy that i had to wait until i got back out of town to come look at her and get her. He said he could not hold her and that i would need to put $550 down to reserve her. He then tried 2 time to get me to haver her shipped to my house in Texas for $650 I said i was coming to pick her up. The guy called me again and it threw red flags up. So, I started doing more research and found a website for Horse Scammers and found a lady that had purchased the same horse as me. Her and I talked, and she recommend that I call the Lebanon police department to file a complaint. I did this and found out from talking to the deputy that the guy is in fact a scammer. The address he provided to pick the horses up at was an older couple's home and not a horse rescue. The guy had scammed several other people out of their Money. Not only did I lose money, but my friend also purchased a horse from the guy and had to put $800 down so now she is going to be out of pocket money as well. I filed 2 police reports on this guy. Facebook should shut this guy down as he is hurting a lot of people.

- Rancho Cucamonga, CA, USA

The scammer said they were from facebook. Ask me to change my fb password. The name is james cooper

- Morgan City, LA, USA

They trick you with small print and not realizing they just keep charging you and sends no products.

- Mansfield, AR, USA

I was online paying my bills and the next morning I noticed two charges on my account.. The bank said it's my fault and I'm not able to file a dispute.. Now I'm outta money and on fixed income.

- Virginia Beach, VA, USA

A la compañía Ctived le compre 2 herramientas eléctricas el día 20 de agosto/23 debido a una promoción que vi en Facebook eran dos taladros eléctricos por valor de $26.99 ellos me dijeron que la mercancía llegaba de 7 a 15 dias hábiles, pasaron los 15 días y no llego la mercancía, les envié un mail y volvieron a decir que esperara de 3 a 5 días mas qué ls mercancía estaba en proceso en Virginia Beach, y tampoco llego en esos 5 días, les envié otro correo y hasta la fecha no me han respondido su correo electrónico es [email protected].

I bought 2 power tools from the company Ctived on August 20/23 due to a promotion I saw on Facebook, they were two electric drills worth $26.99, they told me that the merchandise would arrive in 7 to 15 business days, 15 days passed and the merchandise did not arrive, I sent them an email and they said again to wait 3 to 5 more days because the merchandise was in process in Virginia Beach, and it did not arrive in those 5 days, I sent them another email and to date they have not responded to me, their email is [email protected].



- Cary, NC, USA

They told me they were realtors with homes for sale but instead were selling cpn profiles to apply for homes and apartments

- Rockmart, GA, USA

There are ads all over facebook that appear to be from the retailer - COACH. The ads claim that due to inflation and store closures, Coach is selling their handbags for $1.00, and you only have to pay $6.95 for shipping and handling. I was hesitant at first because I thought it was too good to be true. After my third hesitation, I decided to try it. Unfortunately, I did not realize until it was too late that Coach may have been used as a pawn to attract vulnerable customers. I received a notification in my email that my card was charged $7.95 for a Coach handbag. However, the receipt came from consumergadgetsdepot.com and the charge appeared on my card as PUREEPICMUSI 8442276311. There was no mention of either of these companies until AFTER the transaction. I honestly thought I was making a purchase from COACH. Then 3 days later my card was charged again in the amount of $79.95. That's a total of $87.90! When I called the number to report the unauthorized charge, I was told that the $7.95 was the entry fee for a chance to win a Coach handbag for $1.00 and the $79.95 was for some sort of subscription that is non-refundable. Subscription for what! I never asked for a subscription and never received an email confirmation that I signed up for a subscription. I argued with the lady on the phone. At first, she said that they could issue me a voucher to make purchases on their online store, (not Coach). I have a credit card with a very low credit limit that is used to purchase medication for my son, who was diagnosed with cancer this summer, and these charges almost wiped out my available credit. After arguing with her for several more minutes, she said she could refund 40% of the subscription, which would only be $31.98, but I am still out of $55.92 and for NOTHING! The ads are deceptive and are targeting individuals who are struggling financially, hoping to find a bargain. After the transaction was placed, I discovered that my charge became associated with 3 different companies, none of them Coach. They are as follows: ConsumerGadgetsDepot.com, ConsumersChoiceTechtrend.com, and PureEpicMusic.com. Please don't fall for this scam.

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