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Fairfaxappliancerepair.com Reports & Reviews (1)

- Alexandria, VA, USA • Mar 09, 2024
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The afternoon of 8 March, I found the website (https://www.fairfaxappliancerepair.com) via a Google search. When calling the number listed on the site (571-583-8899), an automated system directed my call to an operator (a "technician"). I described my issue (my refrigerator is not cooling). The "technician" asked for my address, confirmed my phone number, and gave the range of time a "technician" would arrive to my home. When I called back, to inquire about accepted methods of payment, a different "technician" answered, asked for my address and phone number, then indicated there was no record of my appointment, and immediately hung up. In my initial call, I felt something was odd (why would a technician send a technician?); when I was hung-up on, I was fully suspicious. I called back a second time, to cancel; after being prompted for my address and phone number, the "operator" (who was yet a different person; the third in three calls) indicated there was no record of my appointment, and quickly hung up.
I was not expecting that someone would actually show up at my door, but it happened. Around 4:45 PM (four hours after the series of calls described above), the individual initially tried walking right into our home (fortunately the door was locked). He then knocked rather aggressively, and responded aggressively when being told the appointment was cancelled. He then called me (from 703-424-0579), and I firmly told him the appointment was cancelled and to leave my property. He insulted me with a few expletives before I hung up on him. When he drove away from our cul-de-sac, he slowly passed by our house and stared inside. We were unable to get a picture of his plates.

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