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Faithfulm.com

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Faithfulm.com Reports & Reviews (1)

- Dallas, GA, USA • Feb 21, 2024

There were ads that appeared on my Pinterest feed. These ads had been in my feed for quite a while and caught me in a weak moment. It was for a face contouring tool. I went to the site and they had a banner across the top that claimed they had an A+ rating with the BBB, no noticeable grammatical errors or red flags. I previously worked for PayPal and had experience with some fraud, so pride myself on being aware of suspicious sites, yeti should have researched this more online.

My payment was immediately processed without any issues, but tracking was not provided immediately. I emailed support for tracking and received it a few days after my payment was processed, which began to raise some red flags. Their ad bragged the item would arrive within 5-7 days, and I was already at Day 3 at this point. Furthermore, the tracking information was provided in Chinese and the link did not work. I requested a second link. I received a new link overnight, showing the previous update to tracking being the only in English, updated only a few days prior, and the rest of the information in Chinese. When I responded that this information was not helpful or acceptable, I did not receive a response until I messaged again demanding a refund. I stated that at this point the product had not arrived within the promised 5-7 day window, insurance was mandatory upon the transaction and should apply to my refund if their product is lost, and I am unhappy with their service. That did trigger a response. I was told the shipping would update and “please do not worry about it”.

Obviously, that was not the thing to tell me. I responded, again demanding a refund. I stated IF the item ever arrived it would be returned immediately unopened to their company. After I sent that message, I researched online and discovered scathing reviews calling them a scam and they were not even part of BBB. So I did end up sending a follow up email questioning how they can be part of the ScamPulse.com with an A+ rating if they are not in the US? (To me it’s more about the principle at this point).

Scammers truly are the [censored] of the earth in my eyes. I have emails & sceenshoys that I am more than happy to share so this doesn’t happen to others! Thank you!

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